Skip to content
  • Advertise
  • About us
  • Categories
    • Customer Experience
    • Digital Experience
    • Employee Experience
    • Sustainability
  • CX Lore Podcast
  • CXM Review Magazine
  • Event Listing
  • In-house CX Masterclass
  • Industry Reports
Customer Experience Magazine
Subscribe to newsletter
Customer Experience Magazine
Customer Experience
Customer Experience Artificial Intelligence Customer service Digital transformation Customer engagement CX news US Retail uk AI tools
Employee Experience
employee experience Employee Engagement uk Employee development analytics Artificial Intelligence Customer Experience US Digital transformation Customer service
Digital Experience
Digital transformation Artificial Intelligence Customer Experience Customer service Retail digital experience Customer engagement US AI tools CX news
Sustainability
Sustainability Sustainable business agenda Retail Customer Experience UAE CX news Gulf Sustainability Awards Awards International US Middle East

Subscribe

  • Customer Experience
  • Employee Experience
  • Digital Experience
  • Industry Reports
  • Event Listing

Author: Kevin Molloy

By  Kevin Molloy

January 05, 2021

Why Customer Service Staff Still Matter in an Online World

We often hear that we are living in the fourth industrial revolution and many of us wonder what exactly this means. While it may seem extreme to some, when we analyse the new technologies that are now starting to fuse...

Inform. Inspire. Include.
A free way to improve your business.

Contact Information

For general inquiries, advertising and partnership information:
vuk@awardsinternational.com
Tel: +17194807062
jana@cxm.co.uk
Tel: +44 (752) 064-4049



    Awards International Limited
    Company number: 6707388

    Acacia Farm, Lower Road, Royston, SG8 0EE, UNITED KINGDOM

    About us

    • CXM Review
    • CX Lore Podcast

    Awards

    • UK Customer Experience Awards
    • UK Employee Experience Awards
    • UK Digital Experience Awards
    • US Customer Experience Awards
    • Turkey Customer Experience Awards
    • Gulf Customer Experience Awards
    • International Customer Experience Awards