Author: CXM Editorial

“Any Working Position Can Be Standard, You Choose”
Remember hover chairs from Wall-E? Did you like or dread that vision of the future? Meet Altwork Station, work station that adapts to you, with a simple push of a button. ...

Charities, NGOs and Volunteers – The Backbone of Refugee Support
by Customer Experience Magazine An incredible 670,000 people have arrived in Europe during 2015, fleeing conflicts in the Middle East, Africa and Afghanistan. Winter is approaching, and the concerns around Europe’s worst refugee crisis since World War II are intensifying in...

Inspired by the magic of Willy Wonka’s factory
Starbucks moved one step forward in customer experience introducing a one-of-a-kind coffee shrine in our hometown that captures the past, present and future of Starbucks. ...

Take It Personally
Personalising the Omni-Channel Ecommerce Experience By Mike Austin, CEO of Fresh Relevance It probably won’t come as a huge surprise that many organisations whether B2C or B2B still don’t engage in even the most basic levels of personalisation in their...

Walk the Talk
By Josh Santos, Director of Customer Success and Worldwide Support, Clarizen Standfirst; Clarizen found that when it comes to customer success, it had to listen to the messages from its own sales force about the power of the cloud before it...

Swipe Left to Share your Opinions
Users have the ability to provide, and receive feedback in real-time in a fun and engaging new App from Toluna Toluna, the industry’s leading digital marketing research and technology provider, launches the Toluna Mobile Member App. The revolutionary App empowers users...

Meet Nautiz X8, a Versatile Tool for Field Workers
Handheld’s NAUTIZ X8 ultra-rugged field computer gets new customizable add-ons Handheld Group, a leading manufacturer of rugged mobile computers, announced new expansion pack features for its NAUTIZ X8 rugged PDA. The new functionalities will make the NAUTIZ X8 even more versatile...