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Author: Mike Maughan

The Importance of Recognizing “Customer Obsessed” Employees
By  Mike Maughan

December 28, 2015

The Importance of Recognizing “Customer Obsessed” Employees

Why Employees Are The Secret to a Great Customer Experience Program in 2016 by Mike Maughan, head of global insights at Qualtrics When it comes to creating an organization that is obsessed with customer success, we often start in the wrong...

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