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Author: Nick Padmore

By  Nick Padmore

November 17, 2020

The Three Language Changes You Can Make to Instantly Smooth Out Your CX

Tone of voice matters.So far, so unsurprising. I’m a writer. I would say that.But what if I told you 97 percent of your UK brand and marketing colleagues agree?At Schwa, we’ve just run a big piece of research asking senior...

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