Author: Richard Willis

Embracing Mobile-First Retail

According to Forrester, over the next five years western European online retail sales will grow at over three times the rate of total retail sales. What’s driving this growth? It comes as no surprise that consumers’ adoption of digital devices,...

Why Retailers Should Rethink the ‘Golden Quarter’

It was the first Friday after Thanksgiving 1961 and the Philadelphia Police Department was having a bad day.  Christmas shoppers were swarming all over town, desperate to bag bargains and causing confusion and crushes at stores across the city. This might have been a Black Friday for the...