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PayPal Quarterly Payments Jump 85% to Hit 3.2 billion in March 2020

According to data collected by Learnbonds, the number of quarterly Paypal payments jumped 85 percent in the last three years, hitting 3.2 billion in the first quarter of 2020. PayPal has been providing digital commerce and peer-to-peer money transfers in more...

Five Steps to Immersive CX Success

Customers have increasingly high expectations regarding customer experience (CX) because the corporate giants whose products and services they use daily set the bar incredibly high. Whether a business is consumer-facing or B2B, customers expect seamless convenience and personalised attention that immerses...

Millions in Milliseconds: The Faster the Site, the Bigger the Brands’ Revenue, New Report Reveals

A 0.1 seconds improvement in site speed can lead to 10 percent growth in retail sales, according to new research. The findings of the latest research report ‘Milliseconds make Millions’ reveal the dramatic impact of mobile site speeds on consumers’ willingness...

How Remote Work Impacts the Brand’s Consumer Sentiment

Recent events forced many companies to convert to a work from home routine. Some companies were quick to adapt to this abrupt change, while others still suffer from the impact in their day to day. It seemed that after the initial...

Free Webinar: Building Trust and Permission with Remote Teams

An upcoming webinar will discuss the importance of trust in organisations and different ways of adapting to the current climate with reinvented leadership styles. Hosted by Awards International in partnership with BlueSky and Capita, the free webinar will take place on...

Experience Isn’t Enough – You’ll Need a Map Where You’re Going!

Author: Rebecca Brown There are lots of different styles when it comes to leadership. Lots of approaches, lots of management books and leadership guides. Volume upon volume of materials that you can digest online, on your kindle or even these days, in...

A Crash Course in Survival: What We Learned from Lockdown

The global pandemic has forced businesses to quickly implement new working practices and customer communication approaches. Although we’re all hoping to go back to normal as soon as possible, the old normal may not apply any more: Covid-19 is unlikely...

Half of employees feel neglected by bosses, new research shows

The findings of research done by MHR reveal that 53 percent of all employees believe their employer is not showing concern about their mental health well-being during the current lockdown. The research involved 5,000 UK employees, two-thirds of which (66 percent)...

A Housing Firm Goes Above and Beyond for Customers During Lockdown

In light of the current situation we knew many of our customers would be extremely worried and it was decided that a simple phone call might be able to alleviate some of their concerns. Many colleagues within PA Housing volunteered...

Streamline your digital workspace to curb tech fatigue

We believed that digital technology would bring seamless collaboration and boost the productivity in our digital workspace. The reality turned out differently.  Over 80% of companies believe that they still need to improve their collaborative working methods to hit their productivity...