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Ten Tech News Stories You Should Know About

Here are the latest tech news stories in the UK and from around the world.    1. Spectacles offer an entirely new way of making ads, Burger King and Sainsbury gave it a go. These high-tech glasses could be a completely new...

How to Lower Your Risk of Stress

Every job has stressful days, even if you love what you do with all your heart. Everyone who has ever worked has been exposed to situations in which it was hard to control the stress. Short-term, the main symptoms of stress...

Helping Customer-Centric Culture Take Off and Soar in Multi-National Organisations

Sonia Bhatia Salmin has, for the last three years, been responsible for the gargantuan task of implementing a customer-centric agenda in a pharmaceutical company that stands among the top 100 on the planet. As Head of Customer Experience at Mumbai-based Piramal...

Award-Winning Customer Experiences in Financial Services

Do outstanding experiences in financial services exist? Frowns and blank looks are not uncommon responses to the question: which financial service companies provide consistently outstanding customer experiences? The industry, particularly outside the US, is still lagging behind others. For too long it...

Top News From Our Clients

The freshest news from our loyal clients participating in the UK Customer Experience Awards, UK Employee Experience Awards and the Complaint Handling Awards.       1. Webhelp acquired, a French company, GreenPoint making them a key player in RegTech BPO.      2. Huthwaite helped...

Ten Tech Stories You Should Know About

Here is the latest tech news to get you started this week.   1. Londoners could soon be getting a new much faster and more reliable built-in Wi-Fi on their trains.     2. NewVoice Media’s CloudFest in London is gathering top thought leaders...

Companies Agree Wellness Programs Bolster Employee Engagement

Dive Brief: Virgin Pulse released a new study showing a direct impact of wellness programs bolstering employee engagement. The company, which cultivates good lifestyles through technology, polled thousands of HR professionals and wellness program participants. Highlights of the survey revealed that 42% of...

It’s Cheaper to Fly from Europe to US to Get The iPhone X, But Is it Legal?

Yet HMRC’s rules are clear: you must pay VAT on your £390-plus US purchases when you fly home, which makes those big savings a lot less appealing. The price of the new iPhone X is so high in Europe that it’s led thousands...

The Next Facebook or Google Could Begin in Newcastle

Big data is a revolution and it’s happening right now. Of all the technological advancements and innovations we’re increasingly exposed to, this often misunderstood topic may just be the most important of the lot. Why you ask? Because in the not so distant...

Some Trips with Uber Are Going to Get More Expensive in UK

Uber has announced a series of updates that will make some rides in the UK more expensive. An email sent by Uber to drivers in the UK says that uberPOOL rides will increase in price, and so will trips in some areas of the...