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Ten Tech News Stories You Should Know About

Take a look at the latest news in the tech industry. News from Google, Amazon, PayPal and much more.   1. Google’s Daydream VR series let you visit celebrity’s closets. Take a peek at the Kendall Jenner’s wardrobe.       2. The Essential phone...

Getting Granular with Customer Feedback

Once a month or so my family and I like to make a mass pizza order, I know it’s not great for our diet but every now and then won’t do too much damage, or so I tell myself. Every...

Robot Shelf-Stack Fail Could Mean Our Jobs Are Safe For Now

Boston Dynamics demo clip shows we are not quite living in an I, Robot future – even if the machines can skate better than you can [youtube https://www.youtube.com/watch?v=JzlsvFN_5HI?feature=oembed&w=640&h=360] Technology baron Elon Musk is scared of AI, warning of visions of the robot apocalypse when Terminator-esque...

Why Webinars Are My Content Marketing Ace

As a content marketer for a B2B software company, I work on a wide variety of content types: white papers, web pages, presentations, videos and infographics.  But my favourite content type of all is the live webinar. Not only are live...

Top News From Our Clients

Here are some of the latest news from our clients, companies that have participated in our award shows, that entered the UK Customer Experience Awards, UK Digital Experience Awards and the UK Employee Experience Awards. Take a look at what they...

How Will Blockchain Change the Digital Advertising as We Know it?

The tech could solve myriad issues pertaining to ad fraud and non-transparency but would be yet another disruption to an industry still scrambling to achieve digital transformation. Even as digital advertising reaches parity with TV in terms of media spend, space...

Where Should Customer Experience Reside In An Organization

One question that has plagued many is where to place Customer Experience (CX) within an organization. There are two schools of thought on who should own CX. Some think there should be one functional group that owns CX. The common thought is that Marketing is...

10 Hidden Gems of Google Analytics

I was once told by a client that they wanted to know how to “track everything” with Google Analytics. They were very excited about adding event tracking to every possible click and interaction with the website. While that is possible,...

York Second City After London to Try Out UK’s Newest Electric Double Decker Bus

York has now become the first UK city outside London to trial a new fully electric double decker bus. In a ‘landmark’ moment, which took place on Monday (14th August), representatives from City of York Council, First York and local bus...

CXPA <3 Customers: The CX Day Taking Place in Birmingham for the First Time

ALCMY Studios, a Birmingham Customer Experience Agency and Marketing Studio, is to host this year’s Customer Experience Day on behalf of the CXPA. The global event which takes place in various cities across the world is coming to Birmingham for the...