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Looking for a Job This Summer? Customer Service Is One of the Top 10 Industries to Find Your next Role In

With rising job vacancies, the sector continues to go from strength to strength in the job market. New data from CV-Library, the UK’s leading independent job board, has found that advertised job vacancies in Customer Service jumped by 18.6% in May, which...

What the New UK Data Protection Bill Means for You?

The government has announced plans to give citizens more control over their personal information The UK government has announced plans to strengthen UK data protection law, giving citizens more control over their personal information – including what they share on social...

Ten Tech News Stories You Should Know

Here are some of the latest news in the Tech industry.  1. Apple finally joins Isntagram and shows how loyal its customers are. Also get the latest scoop on iPhone 8 rumours.    2. A completely new format of Michelin tires. New...

Interview: What Does It Take to Run a Private Island?

We had an opportunity to talk to Gordon Cartwright, the Executive General Manager at The Isle of Eriska Hotel, Spa and Golf – a lovely haven located on the west coast of Scotland. Staying on a private island is probably...

Listening to the Employee Voice

In a Google-first world, an out of date, bland or generic website can be a very significant business liability. While the positives of any website are easy to track – in the form of inbound enquiries, low bounce rates and even...

UK Cities Outside London Show Signs of Technology Innovation

In their fifth UK Tech Innovation Index, the Open Data Institute and the Digital Catapult organisation reveal signs of tech innovation outside the UK capital – but London leads by a long way Smaller UK cities outside of London are showing...

11 Reasons Why Heat Recruitment Is Great for Graduates

If you’ve recently graduated from university, Heat recruitment may just be the ideal next career step for you to take.  With the recruitment industry continuing to grow each year, it makes for a great career step with many opportunities for...

BrewDog Plans to Build Craft Beer Bar on US-Mexico Border

‘Make beer, not walls,’ their promotion reads A Scottish beer maker has come up with a crafty solution to troubled relations on the U.S.-Mexico border. BrewDog’s innovative employee initiatives have been awarded at The UK Customer Experience Awards , and to this...

A Guide to the 10 Next Hot Jobs in Digital Marketing

Time to polish that résumé, marketers. The business is shifting amid rapid change, and jobs that were considered experimental a few years ago are now indispensable. Career paths are being disrupted midstream, and both brands and ad agencies are recalibrating...

Marketing Messages Are More Receptive When They Are Hyper Personalised

Consumers have come to expect companies to understand them and their preferences Personalisation works. Your marketing emails are 26% more likely to be opened when you include the receivers name in the subject line, 62% of people claim they are more likely...