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Top 75 Customer Experience Blogs & Websites For Businesses

Feedspot made a list of top 75 CX blogs, and we’re delighted to say that our magazine made it to the top 20 (which are featured in this article). To check out the entire list, please click the link at the...

How Companies Improve Customer Relationships with Service Management

Customer relationships are critical to any company’s success, and field service is one industry where the logistics involved in improving those relationships presents some unique challenges. Simply put, field service management refers to company personnel resources, typically a service technician, on...

Bitcoin Startup Coinbase Has Eyes on Global Expansion After Opening New London Hub

The unprecedented surge in the value of cryptocurrency Bitcoin this year has opened up a vast array of opportunities for businesses operating in the space, despite ongoing speculation from commentators about just when the bubble is going to burst. Despite a...

London’s Huge New Innovation Centre Plexal Reveals Official Opening Date

Plexal, the massive new innovation centre housed within the Olympic Park, is set to open on 12 June with an official opening ceremony headed up by the Mayor, Sadiq Khan. The technology and innovation centre, which will be one of Europe’s...

Google, the World’s Biggest Online Advertising Company, Will Start Blocking Online Ads Next Year

In an effort to force publishers to rethink the way they deliver ads on their websites, Google will be introducing its own ad blocker in 2018. According to the Wall Street Journal, Google is giving publishers six months to prepare...

The FCA Is Making Sure the UK’s Biggest Asset Managers Have a Plan for Brexit

LONDON – The Financial Conduct Authority (FCA) has asked the UK’s largest asset managers for details of their Brexit contingency plans, the Financial Times reported. The FCA, the regulator responsible for the UK’s funds, markets, and financial behaviour, sent a letter...

This Is Google’s Plan for an Adventurous New UK Headquarters with a Pool and Basketball Court

Google has finally submitted plans for its long overdue UK headquarters in King’s Cross, London. The detailed plans show a Google building with a 3-lane 25 metre swimming pool, a 200 metre rooftop running trail, and a large sports hall...

Metro Bank Completes £596m Acquisition of UK Mortgage Portfolio

Challenger bank Metro Bank plc has announced it has completed the acquisition of a portfolio of majority buy-to-let mortgages from Cerberus European Residential Holdings B.V. The deal, which sees Metro acquire the entire portfolio for £596.7m, has been funded through existing...

More Buck for Your CRM

Less than one third of SMEs are extending their CRM deployment across all departments in a way that enables company-wide, data-driven, strategic decision-making. This is the key finding from our recent research[1] that investigates the business objectives and key operating benefits...

Adobe Scan Turns Documents Into Editable PDFs

It’s now available for iOS and Android devices. Adobe has launched a new way to turn your physical documents into PDFs with editable text, and it’s completely free. The company has released a new mobile app simply called “Scan” for both...