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Let There Be Light

What Is Li-Fi, and Will It Replace Wi-Fi? Mobile communications professor Harald Haas has theorized about using LED bulbs to transmit data for years. Now, the technology is a reality. Haas, a professor of mobile communications at the University of Edinburgh...

Handwriting at Work Could Be Extinct for Future Sales Professionals

Over a Third of Recruiters Believe Future Staff Won’t Write at Work With office landscapes changing across the country, it might not be surprising to discover that over one-third (36.2%) of UK recruitment professionals believe that handwriting at work will be...

#Trending: Morrisons incredible 1106% Twitter follower growth

Big four supermarket Morrisons is one of the retail industry’s fastest growing social media brands, according to the latest Retail Social Media Benchmark results from eDigitalResearch, topping the Twitter growth league table. The recent study saw Morrisons climb an impressive seventy...

User Vision wins Trio of Customer Experience Awards in Dubai

A leading independent user experience consultancy has scored a hat trick after scooping three top accolades at the inaugural Gulf Customer Experience Awards in Dubai. User Vision, which is headquartered in Edinburgh and has offices in London and Dubai, specialises in...

Why the Customer Is Not Always Right!

To create sustainable success and prosperity in 2016 we must focus on giving the best possible customer experience. However, there are many myths surrounding CX that can be counter-productive. The first myth I’d like to dismiss is the thinking that...

Meet Pepper, a Robot Designed to Make You Happy

Telecom giant SoftBank has developed a robot that can read and react to human emotions. It’s called “Pepper,” and it’s a humanoid robot designed to interact and live with humans in their homes. In this video, you can see what...

7 Steps to Becoming a Loveable Brand

February is the month of love! Valentine’s day comes just 2 weeks into the month. Men all around the country set reminders to make sure they don’t forget this special day. That, or they call in at the services on...

UK Economy Needs New Emphasis on Up-Skilling the Existing Workforce

GDP estimate expected to highlight on-going need to reskill to secure growth Experts will be watching to see whether the balance of the UK economy has continued to shift after GDP figures published on Thursday. As construction and industrial production sectors...

Reluctance to introduce contactless payments leaves retail businesses out in the cold

With contactless transaction values nearing £1bn a month, retail businesses risk losing sales due to reluctance to introduce increasingly popular ‘touch and go’ payments 66 per cent of merchants do not accept contactless payments, yet 78 per cent say their customers...

Airbnb #1 Best Place to Work in 2016

Airbnb wins #1 Best Place to Work in 2016, as part of Glassdoor’s annual Employees’ Choice Awards. Watch this video to check out what employees have to say about working for Airbnb. ...