Customer Experience Archives - Page 3 of 10 - Customer Experience Magazine
  • Podcasts
  • Business News
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
    • Good Practices
    • Real Estate
  • CXMasterclass
    • CX Masterclass in Dubai
  • Blog
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
  • Video
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
  • Awards
    • Awards International announce expansion into Singapore with the Singapore and Regional Customer and Digital Experience Awards
  • Events
  • Contribute
    • Contributors
  • Contact
Customer Experience Magazine logo
ICX Awards
Search
  • Podcasts
  • Business News
    Featured

    • Canadian Specialist Hospital Teams With Dubai Charity Association to Provide Humanitarian Healthcare

      Paul Ainsworth
      March 6, 2018
      Business News, Healthcare & Wellness
    Recent

    • Selling Off-Plan Properties: Your Ticket to Riches?

      Tariq Jarrar
      May 28, 2019

    • AIM 2019: Mapping the Future of FDI

      Paul Ainsworth
      November 12, 2018

    • The Future of Service Centers in the UAE

      Ahmed Aly Shaban
      October 22, 2018
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
    • Good Practices
    • Real Estate
  • CXMasterclass
    • CX Masterclass in Dubai
  • Blog
    Featured

    • Writing a 'Knock Your Socks Off' Service Culture Plan

      Paul Ainsworth
      December 27, 2017
      Blog, CXM blog
    Recent

    • The Importance of Self-Awareness

      Yasser Bahaa El-Din
      December 10, 2018

    • Be a Better Trainee

      Yasser Bahaa El-Din
      October 30, 2018

    • The Manager who Coaches

      Yasser Bahaa El-Din
      September 11, 2018
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
  • Video
    Featured

    • Autonomous Air Taxi Service Tested for the First Time

      Paul Ainsworth
      September 27, 2017
      CXM Digital, Digital Video
    Recent

    • Gulf Customer Experience Awards: A Judge’s Insight

      Paul Ainsworth
      February 2, 2018

    • Gulf Customer Experience Awards: ‘Entries Improving Every Year’

      Paul Ainsworth
      February 2, 2018

    • Gulf Customer Experience Awards: Reaping the Benefits of Entering

      Paul Ainsworth
      February 2, 2018
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
  • Awards
    Featured

    • The Experiential Factor: More Enjoyment and Less Perfection

      Paul Ainsworth
      September 4, 2017
      Awards Stories
    Recent

    • Virgin Mobile UAE: Gulf Customer Experience Awards Success Helps us ‘Make Mobile Better’

      Paul Ainsworth
      October 5, 2018

    • Sultan Butti Bin Mejren to Present at 2018 Gulf Real Estate Awards

      Paul Ainsworth
      March 5, 2018

    • The Secret to Winning Awards: A Judge Offers Valuable Insight

      Di Mayze
      December 22, 2017
    • Awards International announce expansion into Singapore with the Singapore and Regional Customer and Digital Experience Awards
  • Events
  • Contribute
    • Contributors
  • Contact
Trending
  • Dubai Islamic Bank’s Dr Chilwan to Speak at WIBC Capital Markets Summit Asia
  • Digital Competencies Vital to UAE Employee Experience
  • Hurry! Time Running out on Early Bird Entry Discount for the 2019 ICXAs
  • Renewable Future in Focus Ahead of Abu Dhabi Climate Summit
logo
  • SUBSCRIBE

Customer Experience

Home
Customer Experience

Major Digital Transformation Journey at Gulf Bank as Part of CX Overhaul

Paul Ainsworth
March 4, 2019
Customer Experience, News
Kuwait's Gulf Bank has revealed details of a digital transformation journey designed to streamline their service for customers. Working with firm Alaris, the bank has digitized 50 million documents using sc...

A Judge’s Guide to Awards Success

Daniel Ord
March 1, 2019
Customer Experience, Events, Uncategorized
Daniel Ord is the Founder and Director of OmniTouch International, and a judge at the Gulf Customer Experience Awards. This year I’m scheduled to judge awards entries in Dubai, London, Amsterdam, and Wiesba...

NBF: Building Competitiveness Through Employee Engagement

Paul Ainsworth
February 19, 2019
Customer Experience, Employee Experience, News
The Overall Winner at this year's Gulf Customer Experience Awards has spoken of its goals regarding hiring the very best talent in the region - and keeping them engaged as valued employees. The National Ban...

Customer Experience Soars to new Heights at Rebranded Dubai International

Paul Ainsworth
February 18, 2019
Customer Experience, News
Dubai International (DXB) is rebranding as a "destination itself" as it aims to attract more visitors to the Emirate. The hub is the world's busiest airport for international passengers, and has seen an ann...

Gulf Customer Experience Awards: Innovation and Expertise

Jorge Castellote
February 15, 2019
Customer Experience, Features
For the past four years, the Gulf Customer Experience Awards have sought to reward the companies in the region that deliver outstanding customer experiences. This year, I had the opportunity to be on the j...

Customer Complaints: Not all the Same

Sherif Ibrahim
February 5, 2019
Customer Experience, Features
When it comes to resolving a customer's complaint and addressing their concerns, customer service experts have various ideas about the right and wrong actions to take. However, there is no right and wrong -...

Baby Steps: The Journey of Growing CX Economies

Olga Guseva
February 4, 2019
Customer Experience, Features
Being a judge at the 2018 International Customer Experience Awards in Amsterdam, I had a chance to watch the trends in the world of CX and see what challenges face companies that are working on their relations...

The Rise of the Chief Experience Officer

Mandip Dulay
February 1, 2019
Customer Experience, Features
The environment in which CMOs operate today continues to evolve at a rapid rate, with the ongoing shift in global dynamics, intense technological intervention, and emerging buying patterns of a digitally conne...

Avaya Opens CX Centre in Riyadh

Paul Ainsworth
January 31, 2019
Customer Experience, News
Contact centre communications firm Avaya has opened a new Customer Experience centre in Saudi Arabia. The company has established office space at the Information Technology and Communications Complex (ITCC)...

The Gamification of Citizens

Ahmed Aly Shaban
January 30, 2019
Customer Experience, Features, Uncategorized
I read an article a few years back explaining how China has developed a new system that gives people a score for how good or bad a citizen they are. 'Sesame Credit' was the name of that system in 2015, whic...
  • 1
  • 2
  • 3
  • 4
  • 5
  • …
  • 10

SUBSCRIBE TO OUR
FREE NEWSLETTER

Thank you for subscribing.

Something went wrong.

By subscribing to our newsletter, you agree to receive CXMagazine news that might include external links and third-party content

GCXA
CXM Side

Tweets by @CXMagazineWorld

Tweets by @CXMagazineWorld

  • Etisalat Confirmed: Skype Is Finally Unblocked In UAE

    Paul Ainsworth
    April 28, 2016

  • 5 Benefits of Having An Internal Newsletter

    Paul Ainsworth
    October 13, 2016

  • Learning to Unlearn and Relearn

    Paul Ainsworth
    December 27, 2016

  • 5* ways to give your customers the luxury experience

    Paul Ainsworth
    September 2, 2014

  • 15 of The Most Inspiring Business Videos on YouTube

    Paul Ainsworth
    August 12, 2016

  • Metro Bank – A delightful and daringly different banking experience

    Paul Ainsworth
    April 1, 2014

Customer Experience Magazine

Never miss a good Customer Experience story again.

CXM World is Customer Experience Magazine franchise dedicated to industry news, blogs, features, reports, case studies, video bites in the MENA region and international stories all focusing on customer experience.

Follow & like us

Contact Information

For article submissions:
Editor
Paul Ainsworth
editor@cxm.world

For general inquiries, advertising and partnership information:
advertising@cxm.world

Awards International ltd
Acacia Farm, Lower Road,
Royston, Herts, SG8 0EE
Company number: 6707388

Terms and Conditions
Privacy policy
Customer Experience Magazine World © 2018