Category: Employee Experience

Company Strategy: A Staff Concern

I’m always fascinated by the many different reactions I get to the question: “What is your company strategy?” They range from: “Of course we have a strategy!” (a nice way of not answering the question), to some very succinct verbalisations...

Awards Success Inspires Startle Towards Further EX Innovation

Experts in background music and technology experiences for the retail and hospitality industries, Startle International has seen outstanding growth since beginning trading in 2015. A start-up moulded by its team members and an employee-first culture that translates across all operations, the company...

Why Your Workforce Needs a Confident Digital Culture

In the 21st century, technology has become a ubiquitous part of modern workforces. Businesses are increasing their IT budgets and investing more in new IT designed to energise business performance and staff productivity. However, it seems not all employees feel quite...

Spindogs Inspired by Awards Success

Here at digital marketing agency Spindogs, we were extremely excited to have won Silver for Agency of the Year at this year’s UK Employee Experience Awards. This esteemed event recognises and rewards great employment initiatives and celebrates employee practices across many...

Mr Employee Experience: Anything’s Possible with DRP

Ben Whitter is known as Mr Employee Experience in business circles, and his role as a global Employee Experience (EX) leader brings him into contact with many companies keen to improve how they accommodate their most important resource – their...

What an Experience: Judge Recalls Awards Extravaganza

Paul Corke is the Leadership Development Manager at credit firm MBNA, and was a judge at the recent 2018 UK Employee Experience Awards. Here he tells CXM about his judging experience…  I have worked in the financial services sector for over...

Age of Worry: HR Staff Fear Drop in Productivity due to Generational Shift

A new survey of senior HR professionals  has revealed a number of concerns they are facing, relating to business productivity and employee engagement. The survey by MintCentral, an employee engagement app provider, showed that an ageing UK workforce and increasing numbers...

Meet the Masters: Sign up now for CXM Masterclasses

As summer heats up, so too does your ability to hone skills in a wide range of areas thanks to Masterclasses offered by CXM. Throughout the second half of 2018, expert-led Masterclasses will train participants to perfect abilities in delivering Customer...

Startle’s Secret to Employee Experience Awards Success

Motivating staff to ‘think like owners’ was one of the key factors in helping Startle achieve success at the 2018 UK Employee Experience Awards. The firm, which helps brands provide outstanding digital venue experiences, won the Employee Engagement – Growth by...

Making the Visitor Experience Matter

Let’s set the scene: you’ve just pulled up to the offices of the client you have your morning meeting with. You make your way to the building’s entrance, only to be greeted by an eerily deserted lobby with an unmanned...