Category: Events

Winner Focus: Business Stream
Water suppliers Business Stream made quite a splash in the 2017 UK Customer Experience Awards, with overjoyed staff walking away with an armful of prizes. The firm, which supplies businesses across Scotland and England since being formed in 2008 by Scottish...

Winner Focus: Virgin Money
Virgin Money were always a favourite among pundits to take home a UK Customer Experience Award this year, and their presentation confirmed to judges that those predicting success were bang on the money. The Virgin team outlined to their judging...

Winner Focus: Red Funnel
Ferry firm Red Funnel enjoyed Titanic success at the 2017 UK Customer Experience Awards, but unlike the supposedly ‘unsinkable’ Belfast-built ship, their fortunes are set to continue. The company claimed the Hospitality, Tourism, and Leisure Award at the Wembley gala event,...

Winner Focus: Optivo
Housing Providers Optivo are used to building homes, but building upon their already fantastic Customer Experience has cemented their status as one of the UK’s most customer-centric organisations in 2017. The company clinched the Best Contact Centre (Small) Award at the...

Winner Focus: The Share Centre
Online stockbroker The Share Centre is used to winning awards, as visitors to their site can attest to. Now the Aylesbury-based firm have another trophy for their growing collection, the UK CX Award for Customer at the Heart of Everything (Use...

Winner Focus: Capital One
The recent UK CX Awards was a night of celebration for all finalists, but Capital One stole the show by walking away with the much-coveted Overall Winner title. The credit firm blew judges away with its Principal Based Servicing, which netted...

Winner Focus: FoundIt!
Fed-up with customer frustration on retail websites, digital trailblazers FoundIt! have reinvigorated online shopping, and found themselves onstage at Wembley Stadium to receive a coveted UK Customer Experience Award. The London-based data platform firm, which helps digital retailers streamline services for...

Winner Focus: Brand Biology
Bristol-based Brand Biology has proved to be a firm which understands the science of good service with their incredible win at the 2017 UK Customer Experience Awards. The company was named Best Customer Experience Training Company at the recent gala event...

The CX Factor
It was a night that entrants will remember for a long time, and winners will never forget – the 2017 UK CX Awards brought the country’s premier companies with a true passion for their customers together at London’s Wembley Stadium. The...