Coveo has unveiled three major advancements to enhance AI capabilities for businesses: Coveo for Agentforce, an expanded suite of APIs, and a new Agentic AI Design Partner Program. These innovations aim to address critical challenges that enterprises face with AI and data management.
As organisations struggle with vast amounts of structured and unstructured data, Coveo’s solutions focus on improving data retrieval and relevance. Coveo for Agentforce integrates seamlessly with Salesforce, providing AI agents with immediate access to relevant enterprise knowledge, enhancing customer interactions, and streamlining workflows.
Laurent Simoneau, president, CTO and incoming CEO at Coveo, said: “Agents are only as effective as the knowledge they can access. In a world where AI hype often outpaces reality, Coveo stands apart by delivering AI experiences that actually work. We’re the leader in AI-powered retrieval and the leading company today that can tackle this challenge head-on—efficiently indexing millions of documents while keeping content fresh and secure. This means faster, more relevant answers, fewer hallucinations, and maximum AI Agent value—without added complexity or cost.”
Coveo’s expanded API suite, including the Search API, Passage Retrieval API, Case Classification API, and Answer API, offers developers the tools needed to create secure, precise, and context-aware AI experiences. These advancements ensure that businesses can overcome common obstacles in AI implementation, such as data accuracy, content silos, and security, ultimately driving measurable business outcomes and improving customer engagement.