December 09, 2025
Selectour and Kleio’s Conversational AI Launches Agentic Travel Commerce
After a hard year’s work embedding across huge numbers of businesses, it looks like AI is taking a well-earned holiday with Selectour.
The French independent travel agency has added AI to its customer website Selectour.com, and set it to work with 4,000 travel advisors as the brand ups its agentic powers to boost customer experiences.
But not just any AI. Selectour and agentic sales AI firm Kleio’s conversational AI application says bonjour as the result of a multi-year partnership and a three-month configuration project. The result is a conversational AI that understands travellers’ intentions expressed in French natural language.
Agentic AI on Le Tour
Built on Kleio’s multilingual agentic AI platform, it optimises the sale of complex products through a multi-agent architecture and a product data unification engine. It enables product search and recommendation in natural language, as well as seamless orchestration of omnichannel purchasing journeys.
The result is instant recommendations for the best travel options, guiding users throughout their purchasing journey, through to connection with the most relevant agency to complete sales.
Integrated into advisors’ workstations, it becomes a daily assistance tool, improving efficiency, recommendation relevance, and sales conversions.
Kleio transforms complex sales journeys using AI features such as natural-language interactions, deep intent understanding, automated lead qualification, product recommendation, opportunity prioritisation, workflow automation and intelligent routing. These simplify the buying process and high-value customer service.
And once booked, holiday makers can use their AI travel companions, AI travel provider apps and many others to make it a crowded journey for agentic systems.
Follow the Kleio Adventure
Kleio’s technology is purpose-built for industries where sales cycles are complex, consultative and require personalisation, trust and context. The platform powers two complementary AI agents: Lisa and Alex.
- Lisa drives customer engagement directly on digital interfaces by creating natural, personalised, conversion-oriented conversations.
- Alex supports sales teams by providing real-time product recommendations, upsell and cross-sell opportunities, tailored sales arguments and data-driven insights to close deals more effectively.
Kleio identified a major gap in how large enterprises manage long, multi-step customer journeys. To solve the problem, Kleio designed a multi-agent conversational AI platform capable of connecting all layers of enterprise data – from CRM and ERP to product catalogues, GDS, CDPs and CMS, and turning them into actionable, natural conversations.
Expect to hear much more from Kleio in 2026.
