September 10, 2025
SurveyMonkey Supercharges Feedback with AI-Powered Analysis and Creation Tools
SurveyMonkey has unveiled its latest suite of AI-powered innovations designed to make feedback collection smarter, faster, and more impactful. The updates include the debut of the new AI Analysis Suite alongside enhanced AI survey creation tools, all built to help users craft better questions and quickly transform responses into actionable insights.
“SurveyMonkey has always been in the business of capturing real human sentiment and turning it into action,” said Meera Vaidyanathan, Chief Product Officer at SurveyMonkey. “AI now lets us do this faster and smarter—automating the legwork, surfacing insights that were previously hidden, and helping our customers act with greater confidence. With 25 years of history and more than 100 billion questions answered, we’re uniquely positioned to deliver trusted AI that makes feedback not just easier to gather, but far more powerful.”
At the heart of the update is the AI Analysis Suite, which combines new capabilities with existing features to help users decode results in minutes rather than hours. One of the highlights is Analyse with AI, a conversational, chat-based feature that lets users explore survey and form data through natural language prompts. Without the need for complex filtering or spreadsheets, users can instantly uncover insights, segment results, and get clear explanations.
Another addition, Thematic Analysis (currently in beta), uses AI to automatically identify recurring themes across open-ended responses, surfacing what matters most. These tools complement existing features such as sentiment analysis, which classifies responses as positive, negative, or neutral, and response quality detection, which flags suspicious or low-value inputs. The full suite is now available to Advantage-tier users and above.
Streamlining Survey Building
Alongside these analysis tools, SurveyMonkey is rolling out a new set of AI-powered creation features that simplify building and branding surveys. With Paste and Create, users can drop in questions from an email, document, or other source, and instantly generate a structured survey draft. Meanwhile, the new Theme Generator automatically applies branding ( logos, colours, and imagery) so users can create polished, on-brand surveys and forms in just one click.
These enhancements unlock new efficiencies across industries. An HR leader can now paste text from an internal email and watch it become a full employee engagement survey. A marketing team can also ask a natural language question about event feedback and immediately receive a breakdown of attendee sentiment and themes. CX teams can upload a logo and instantly generate professional, customer-facing surveys that align with their brand identity.
