US Provider My Country Mobile Aims to Shake up the Global CCaaS Market

CCaaS

My Country Mobile (MCM), a wholesale voice and AI-native cloud communications provider, is stepping up its game in the contact centre operations market.

The company has announced a strategic pivot toward forming partnerships with global customer-facing players including, Mobile Network Operators (MNOs), telcos and VoIP providers.

MCM’s fresh focus is on delivering white-label Unified Communications as a Service (UCaaS), Contact Centre as a Service (CCaaS), and Communications Platform as a Service (CPaaS) solutions to those looking to build out their AI solutions.

MCM’s wholesale VoIP infrastructure targets major telco and MNO partnerships across the UCaaS, CCaaS, and CPaaS spaces where recent CCaaS research from Gartner shows a mature market ripe for a shake out.

The Mobile Competition Hots Up

Following global interest with its Unified Communication platform with thousands of businesses is now prioritizing revenue-sharing alliances with carriers and MNOs to continue its high-speed growth track.

These partnerships currently enable operators to launch branded cloud communication services powered by MCM’s AI-native platform, handling billions of wholesale voice minutes monthly across 190+ countries.

The move positions MCM at the heart of analyst projections that the combined UCaaS, CCaaS, and CPaaS markets will exceed $500 billion in revenue by 2030 (Grand View Research, Mordor Intelligence).

Akil Patel, Business Development of My Country Mobile stated, “Our proven track record as a wholesale voice and VoIP partner has demonstrated the unmatched reliability, performance, and innovation of our platform. We are now committed to becoming the strategic backbone for telcos, MNOs, and operators—empowering them to capture the explosive cloud communications market without heavy capital investment or lengthy development timelines.”

The primary advantages for telco, MNO, and VoIP provider partners seeking to update their back-end include:

  • Instant deployment of white-label or co-branded UCaaS, CCaaS, and CPaaS services
  • Tier-1 wholesale voice routes and global coverage in 190+ countries
  • Full regulatory compliance and data residency support
  • AI-enhanced features, real-time analytics, and smart routing for VoIP termination
  • Aggressive revenue-share models and market-leading wholesale voice pricing

MCM is currently in advanced discussions with leading operators and VoIP providers across Asia-Pacific, Middle East, Africa, Europe, and Latin America, with commercial launches set for Q1 2026.