Retailers have a new secret weapon against theft – and it’s watching every move. x-hoppers, the AI-powered in-store communication platform, has released a wave of high-tech upgrades designed to stop shoplifters in their tracks, boost team efficiency, and turn stores into self-optimising powerhouses.
The company’s latest enhancements include AI-driven theft detection capable of identifying up to 26 incidents per store per day before they escalate. Its gesture recognition tech spots suspicious behaviour, while automated theft-deterrent announcements and live alerts keep staff one step ahead of trouble.
To enhance communication even further, x-hoppers has introduced customisable AI-driven smart headsets, designed specifically for frontline retail work. These hands-free devices cater to different roles, from sales associates to security personnel and managers, ensuring fast, coordinated responses across the entire team.
Graham Dixon, CTO, x-hoppers, said: “Retail doesn’t slow down and neither can technology. That’s why our team pushes continuous updates across AI, automation and usability. x-hoppers isn’t just a product, it’s a growing ecosystem designed to meet the changing pace of store life. Every feature we add is tested in real-world environments to ensure it works for retailers, not the other way around.”
Retailers already using the system are seeing impressive results: 60% less shrink, 35% more sales, and three extra hours saved per employee daily. With AI doing the heavy lifting, will retail workers ever go back to the old way?
Shoppers, beware – those security cameras aren’t just watching anymore. They’re thinking.