NICE Actimize has launched its latest innovation—Xceed AI agents—which are built to work inside its FRAML (Fraud and Anti-Money Laundering) solutions. These intelligent agents act as dynamic partners to human analysts, constantly evolving to detect new financial threats and improve operational efficiency across compliance, fraud prevention, and AML workflows.
“Bad actors are not only exploiting the accessibility of modern banking but also leveraging AI and generative AI to accelerate and enhance the sophistication of their schemes,” explained Craig Costigan, CEO, NICE Actimize. “This has dramatically increased the pace and complexity of detecting fraud and financial crime, leaving financial institutions (FIs) overwhelmed by rising alert volumes and false positives. Xceed AI agents represent a new paradigm for financial institutions, empowering them to think bigger, act faster, and stay ahead of the curve in a world that demands constant vigilance and adaptability.”
Designed with adaptability and specialisation, the AI agents support analysts by handling routine tasks, optimising alert management, and providing real-time recommendations.
In addition, learning patterns and refining decisions over time enable institutions to respond more quickly to suspicious activity without overwhelming teams with false positives or noise.
How does it help?
Key functions of the Xceed AI agents include automating alert triage, categorising backlog cases, and summarising complex investigations. Their advanced clustering capabilities and conversational responsiveness help analysts focus on strategic, high-value work while the AI handles the heavy lifting. By integrating seamlessly into fraud and compliance operations, these agents also enhance productivity and improve detection accuracy.
The platform supports advanced segmentation, automated entity generation, and continuous learning to fine-tune fraud models. With the added benefit of CoPilot-style tools, analysts receive guidance and assistance throughout investigations—resulting in faster decision-making, fewer false alerts, and stronger regulatory compliance.