Clerk Chat has partnered with Google, Verizon, T-Mobile, and AT&T to deliver interactive digital content via Rich Communication Services (RCS) messaging. This marks the first time in North America that RCS capabilities have been launched simultaneously across multiple carriers, ushering in a new era of mobile engagement.
The collaboration reimagines the traditional text message, replacing static SMS alerts with dynamic, AI-driven conversations that take place directly within a user’s native messaging app.
Consumers can now browse carousels of upcoming events, make purchases on the spot, and even interact with concierge-style agents who provide personalised recommendations—all without needing to download a separate app or open a browser.
“This launch represents the first time a business has deployed verified RCS messaging simultaneously across major U.S. carriers,” said Alexander Haque, co-founder and CEO of Clerk Chat. “Our platform bridges the gap between technological innovation and audience engagement, delivering a conversational experience that makes traditional marketing channels obsolete.”
Internal testing has shown that RCS messages significantly outperform standard SMS in both engagement and conversion metrics. Clerk Chat’s conversational AI takes it a step further by offering tailored interactions in real time, helping brands drive deeper connections with their customers.
Utilising Google and Apple advancements
This rollout leverages the latest advancements from both Google and Apple, with Apple’s recent support for RCS protocol ensuring seamless cross-platform experiences for iOS and Android users alike. In addition, Google’s verified business messaging ensures that all interactions are secure and authentic, protecting users from spam and impersonation—longstanding issues in traditional text communication.
Clerk Chat’s tool gives businesses the ability to offer a secure, frictionless customer experience that lives directly in the messaging environment consumers already trust and use daily. Verified brand profiles, visual messaging formats, and AI-driven conversation flows redefine what’s possible in mobile marketing, service, and sales.
This multi-carrier RCS launch signals a significant milestone not only for Clerk Chat but for the broader business messaging ecosystem. It paves the way for a new standard in how companies connect with their audiences—instantly, intelligently, and with unparalleled personalisation.