Dialpad is now available on the Google Cloud Marketplace, opening up its platform to a broader range of businesses already operating within the Google ecosystem. The move streamlines how companies adopt Dialpad’s unified business communications suite—including Dialpad Connect, Dialpad Support, and Dialpad Sell—by facilitating procurement and integration through a platform they already trust.
“This launch represents a full-circle moment in Dialpad’s evolution,” said Craig Walker, founder and CEO of Dialpad. “We’re now bringing our enterprise-ready communication platform to the Google Cloud Marketplace. What started as a vision to modernise business communication has grown into a global platform that empowers organisations to deliver exceptional experiences through every conversation. By joining Google Cloud Marketplace, we’re making it significantly easier for millions of businesses to elevate how they connect with customers and teams.”
At the heart of Dialpad’s offering is Dialpadgpt, a proprietary large language model trained on over 10 billion minutes of real-world business conversations. This AI engine also powers real-time transcription, intelligent coaching, and automation features that boost employee productivity, improve customer interactions, and reduce manual workload.
Making strides in business
With more than 30,000 organisations using Dialpad and an annual recurring revenue surpassing $300 million, the company is making strides in redefining business communication. The Google Cloud listing marks a strategic step to scale this impact further.
Google Cloud users now benefit from:
- Streamlined purchasing: Organisations can apply existing Google Cloud credits to subscribe to Dialpad’s solutions.
- Smooth integration: Dialpad fits naturally into Google Workspace apps like Gmail and Google Calendar.
- AI-powered tools: Real-time transcription, smart note-taking, and coaching enhance communication quality and speed.
- Effortless scaling: Teams can onboard new users and deploy contact centres globally with minimal friction.
As businesses increasingly seek tools that enhance—not replace—human connection, Dialpad is positioning itself as a bridge between AI-driven efficiency and empathetic engagement. In addition, its presence on the Google Cloud Marketplace signals a growing demand for communication platforms that are smart, scalable, and centred on people.