NICE Actimize, a subsidiary of NICE, has launched its next-generation X-Sight ActOne platform to revolutionise fraud and financial crime prevention. Building on X-Sight’s robust and open architecture, the latest iteration integrates Agentic AI capabilities, bringing unparalleled efficiency to financial crime investigations. X-Sight ActOne shifts the paradigm from reactive analysis to predictive, proactive, and automated crime prevention by orchestrating fraud detection and prevention workflows on a single platform.
Integrating Agentic AI ensures precise analytics and streamlined investigations while complying with stringent data privacy regulations. The platform is fortified with advanced encryption, strict access controls, and role-based permissions, ensuring security and regulatory adherence.
“NICE Actimize’s Agentic AI significantly enriches our X-Sight platform and our portfolio of solutions delivering exceptional value throughout the financial crime ecosystem. By harnessing advanced Machine Learning, NLP, and GenAI, X-Sight ActOne automates processes, engaging human oversight only when essential. This empowers financial institutions to scale operations and realize transformative cost and labor efficiencies,” stated Craig Costigan, CEO, NICE Actimize.
InvestigateAI
A key enhancement of this latest release is InvestigateAI, a sophisticated AI-driven feature that understands financial institutions’ policies and procedural guidelines. InvestigateAI is designed to recognise the context of an investigation and autonomously determine the most relevant data sources and risk signals to deliver rapid and accurate decisions.
Introducing this advanced technology significantly reduces investigation time by more than 50%, enabling financial institutions to respond swiftly to emerging threats.
In addition, natural language processing (NLP) allows the AI to interpret internal policies and craft an intelligent investigation plan. Its reasoning abilities allow it to comprehend case context and execute well-structured workflows. Moreover, the system actively pulls in real-time transactional data, CRM insights, and external intelligence sources, enhancing its ability to make informed decisions.
Unlike traditional automation, X-Sight ActOne’s AI is also designed to act independently while incorporating a “reverse prompt” function that engages human investigators when necessary.
Transparency is key
Transparency and trust remain central to the X-Sight ActOne platform. Every AI-driven insight is fully traceable, allowing investigators to audit and validate decisions confidently. The platform’s explainability features offer analysts clear, data-backed justifications for each action, reinforcing trust among users and regulatory auditors.
By integrating Agentic AI, NICE Actimize has set a new benchmark for financial crime prevention, transforming investigations into a more intelligent, efficient, and automated process.