August 25, 2025
Kasisto Delivers AI That Thinks Like a Banker
The future of AI in banking just took a major leap forward. Kasisto has unveiled KAIgentic, the first agentic AI platform purpose-built for banks and credit unions. Unlike generic large language models and experimental agent frameworks, KAIgentic is production-ready, compliant by design, and engineered to operate securely inside the mission-critical systems financial institutions rely on.
“Trust is the currency of banking, and most AI cannot be trusted,” said Lance Berks, CEO of Kasisto. “KAIgentic changes that. It is not a prototype or a pilot. It is production ready, compliant by design, and built to operate inside the real-world systems banks rely on every day.”
KAIgentic delivers what Kasisto calls the new “banking standard in agentic AI”: intelligence, compliance, and bank-grade performance unified in a single platform. Designed to think like a bank’s best banker, it enhances customer experience, employee productivity, and AI operations all at once.
How KAIgentic Works
The platform orchestrates autonomous, domain-specific AI agents that deliver personalised, proactive experiences across voice and digital channels, while meeting the strictest regulatory, security, and risk management requirements.
This platform delivers a compliance and intelligence framework purpose-built for financial institutions. Its end-to-end compliance architecture integrates fraud detection, audit logging, policy enforcement, and regulatory reporting, while an institutional intelligence pre-processing layer ensures agents operate within bank-defined SOPs and compliance standards. On the output side, an agentic post-processing layer provides safeguards like hallucination detection, confidence scoring, and wrap-around agents dedicated to compliance, fraud prevention, and QA.
In addition, the system powers smarter operations with an enterprise-grade insights engine that identifies behavioural trends, anomalies, and friction points in LLM performance. An agent-augmented workforce capability enhances human bankers through an AI-driven console that delivers summaries, recommendations, and compliance context in real time. With flexible deployment options, banks can run trusted open models or KaiGPT, a domain-tuned model available securely in the cloud or on-premises, ensuring both adaptability and control.
