CXM News, Employee Experience
From rudeness to violence: the urgent need for conflict training in retail & hospitality
Customer Experience, Employee Experience
Meet Mercedes Benz robot Apollo: Rise of the factory machines
CXM News, Employee Experience
High employee engagement equals low turnover: Is it that simple?
Customer Experience, Employee Experience
Hospitality with soul: an interview with Ilunion Hotels’ Inmaculada Martinez Ruiz
Employee Experience
Dealing with the growing threat of shadow AI in your business
CXM News, Employee Experience
Tech job adverts in the UK drop 50% as AI and offshoring reshape the industry
UK Employee Experience Awards
Since 2014, the UK Employee Experience Awards (UKEXA™) has been honouring businesses who are going the extra mile to deliver outstanding employee experience initiatives. These efforts not only drive business growth but also make organisations more attractive to new talent, current employees, and all stakeholders.
March 21, 2025
Firstup’s new tech knows what workers need—before they do
March 20, 2025
Call centre agents: Saving lives and building careers, busting contact centre myths
March 20, 2025
GoTo’s AI receptionist will take your call now
March 18, 2025
Genesys introduces AI-powered tools to enhance supervisor efficiency
March 17, 2025
Only 25% of businesses ready to comply with the European Accessibility Act
March 17, 2025
Cisco unveils agentic AI solutions for Webex and Contact Center
March 13, 2025
Phenom and Deloitte partner to enhance workforce transformation with AI
March 11, 2025
Office ‘hotelification’ can support the RTO drive
March 06, 2025
Hybrid work: Trends and insights from business leaders
March 05, 2025
Simplify Meetings with User-Friendly AV Control Systems
March 05, 2025
The future of leadership: mastering data, agility, and customer centricity
March 03, 2025
Prudential and Workday expand partnership to personalise employee benefits with AI
March 03, 2025
The gender equality perception gap: what men don’t see
March 03, 2025
Is the 9-to-5 model dead? UK workers are fighting for flexibility
February 28, 2025
Carrot or stick? Luring workers back for RTO
February 28, 2025
goHappy’s new tools tackle frontline communication chaos
February 28, 2025
Warehouses face urgent need for automation to meet demand
February 27, 2025
One-third of UK employers to cut pay rises in 2025 amid rising employment costs
February 26, 2025
Office workers are leaking sensitive data into AI. And they don’t even care
February 26, 2025
GoTo enhances contact centres with AI-driven quality management
February 26, 2025
Workhuman bets on AI for employee recognition
February 26, 2025
Apple shareholders reject militant investor anti-DEI move
February 25, 2025
Why AI is staffing’s secret weapon