CXM News, Employee Experience
Gartner: Most Customer Service Agents Fail to Promote Self-Service Tools
Employee Experience
Capital One makes employee engagement key to CX strategy
CXM News, Employee Experience
Ready or not, AI is here! UK businesses are playing catch-up
Employee Experience
Most organisations are badly run, says expert
Employee Experience, Interview
Why Gen Z is rethinking workplace communication
CXM News, Employee Experience
Your next coworker might be an AI avatar
UK Employee Experience Awards
Since 2014, the UK Employee Experience Awards (UKEXA™) has been honouring businesses who are going the extra mile to deliver outstanding employee experience initiatives. These efforts not only drive business growth but also make organisations more attractive to new talent, current employees, and all stakeholders.
May 21, 2025
Data shows 84% of popular AI tools have been breached, snd employees are still using them
May 20, 2025
Almost 80% of Gen Z frontline workers say poor training impacts job performance
May 19, 2025
Employees want purpose and pay, employers struggle to deliver
May 16, 2025
TELUS Health buys Workplace Options in $350M deal, expands global reach in employee wellbeing
May 15, 2025
Where does employee experience sit within an organisation? Who owns it?
May 15, 2025
Here’s how to improve your networking
May 09, 2025
Reducing employee turnover with AI-powered sentiment tracking
May 08, 2025
Talkdesk Express provides small businesses with big-league customer service tools
April 29, 2025
Frontline jobs see wage increases in Q1 2025, but labour shortages continue across key industries
April 29, 2025
Microsoft report highlights frontier firms of AI
April 28, 2025
Reskilling and upskilling are vital arts for HR and the modern workforce
April 25, 2025
Beyond the 4-day week, how Lumen SEO’s team works smarter
April 25, 2025
Calabrio ONE brings AI to the heart of the contact centre
April 25, 2025
Turning tension into triumph: The art of managing workplace conflict
April 24, 2025
What 2.3 million healthcare workers are telling us—and who’s listening
April 24, 2025
Revolut’s Karma tracks staff behaviour for points-based bonuses
April 23, 2025
How the office coffee machine became the focal point of the modern workplace
April 23, 2025
Grasshopper levels up: smarter tools for faster responses and better organisation
April 22, 2025
UK workers reveal poor A/V communications holding them back
April 22, 2025
Manychat secures $140M to power the future of conversational AI in social commerce
April 22, 2025
Rise in remote work fuels spike in employee data breaches
April 17, 2025
Gong redefines revenue AI with purpose-built AI agents
April 17, 2025
LearnUpon launches Learning Journeys to power personalised learning at scale