CXM News, Employee Experience
Workplace Robots Aren’t the Problem, Poor Leadership Is
CXM News, Employee Experience
AI Fatigue? Workers Say Tools Aren’t Living Up to the Hype
CXM News, Employee Experience
Layoff Survivors Face a Learning Crisis with Real Business Consequences
CXM News, Employee Experience
UK Doctors Say Time Off Matters More Than Money
CXM News, Employee Experience
HR Turns to AI for Hiring Help But Lacks the Skills to Use It Effectively
CXM News, Employee Experience
No More Boring Prep: Seismic Just Made Sales Way Smarter
UK Employee Experience Awards
Since 2014, the UK Employee Experience Awards (UKEXA™) has been honouring businesses who are going the extra mile to deliver outstanding employee experience initiatives. These efforts not only drive business growth but also make organisations more attractive to new talent, current employees, and all stakeholders.
June 13, 2025
Calabrio Unveils Smarter Agent Support with New Performance Management Platform
June 12, 2025
83% of European Workers Says No to American Office Culture
June 09, 2025
Scheduling Could Be Retail’s Most Expensive Blind Spot
June 06, 2025
Parloa and Verint Partner to Redefine the Future of Hybrid Customer Service
June 06, 2025
25% of Employees Don’t Submit PTO Until the Last Minute
June 03, 2025
Gartner: Most Customer Service Agents Fail to Promote Self-Service Tools
June 02, 2025
Capital One makes employee engagement key to CX strategy
May 29, 2025
Ready or not, AI is here! UK businesses are playing catch-up
May 20, 2025
Almost 80% of Gen Z frontline workers say poor training impacts job performance
May 19, 2025
Employees want purpose and pay, employers struggle to deliver
May 16, 2025
TELUS Health buys Workplace Options in $350M deal, expands global reach in employee wellbeing
May 15, 2025
Where does employee experience sit within an organisation? Who owns it?
May 15, 2025
Here’s how to improve your networking
May 09, 2025
Reducing employee turnover with AI-powered sentiment tracking
May 08, 2025
Talkdesk Express provides small businesses with big-league customer service tools
May 07, 2025
UK workers lose hundreds of hours chasing information
May 06, 2025
Few UK firms ready for AI regulations
May 05, 2025
Salesforce is rebuilding office culture with data
May 02, 2025
A workforce in crisis, what’s your strategy?
April 29, 2025
Frontline jobs see wage increases in Q1 2025, but labour shortages continue across key industries
April 29, 2025
Microsoft report highlights frontier firms of AI
April 28, 2025
Reskilling and upskilling are vital arts for HR and the modern workforce
April 25, 2025
Beyond the 4-day week, how Lumen SEO’s team works smarter