July 15, 2025
Clear Wellbeing Support Is Key to Employee Retention
Many employees say that comprehensive health and wellbeing support from their employer could influence whether they stay in their role. According to new research from Aviva, 79% of workers said they would be more inclined to stay with an employer that actively supports their physical and mental wellbeing.
The survey, which polled 1,235 employees, also found that the same percentage (79%) would be more likely to stay if their employer provided direct support during or after a health-related absence, highlighting a strong connection between retention and effective workplace rehabilitation programs.
Support Is Expected, But Often Unclear
The research revealed a disconnect between expectations and understanding. While 84% of employees reported being aware that their employer offered some form of health or wellbeing support, only 38% felt they fully understood what those benefits entailed. This indicates a widespread communication gap around benefits and services already in place.
Adding to this concern, 22% of respondents reported that they either didn’t receive any rehabilitation support or were unsure whether such services were available.
Clear Communication Matters
Transparency and visibility emerged as key themes. Seven in 10 workers (71%) said they wanted clearer, more accessible information about rehabilitation programs and sick pay entitlements. Meanwhile, 74% of those surveyed believe that employers have a duty of care to support employees in returning to work after illness, both ethically and practically.
Additionally, 55% of employees stated that the level of rehabilitation and recovery support available plays a significant role in their decision to join or remain with an employer. This points to a growing expectation that support for health and recovery should be a core part of the employee experience, not just a fringe benefit.
Jason Ellis, Group Protection Sales Director at Aviva, emphasised that helping employees return to work safely after a long-term absence isn’t just a moral obligation—it’s a strategic advantage.
The findings serve as a reminder that investing in clear, visible wellbeing and rehabilitation support is about more than benefits administration—it’s a vital part of workforce engagement, retention, and productivity.
