August 06, 2025
Press Ganey and UKG Partner to Improve Nurse Well-Being and Patient Safety
Press Ganey has announced a new partnership with UKG to integrate UKG Pro Workforce Management directly with Press Ganey’s National Database of Nursing Quality Indicators (NDNQI)—the nation’s largest source for nursing-sensitive benchmarking data.
This integration helps hospitals and health systems make faster, data-driven decisions around staffing, while also supporting nursing staff well-being and improving patient care outcomes. By automating the transfer of workforce data from UKG into the NDNQI platform, the solution eliminates tedious manual data entry, increases accuracy, and frees up time for nurse leaders to focus on high-impact quality initiatives rather than administrative overhead.
“Supporting a safe, high-performing healthcare workforce starts with giving leaders the right data at the right time,” said Jeff Doucette, DNP, RN, NEA-BC, FACHE, FAAN, Chief Nursing Officer at Press Ganey. “By connecting workforce data from UKG directly into our NDNQI platform, this integration helps automate manual processes and empowers nursing teams to focus more on quality improvement and exceptional care.”
Healthcare organisations that leverage both Press Ganey and UKG Pro Workforce Management can now streamline their NDNQI submissions through real-time data automation. This simplifies reporting workflows and enables more timely insights that align directly with clinical performance goals, such as achieving Magnet designation and other key quality benchmarks.
With hospitals facing increasing pressure to optimise staffing while meeting rising care quality expectations, this partnership arrives at a critical time. The ability to align workforce operations with clinical improvement strategies through seamless data sharing gives healthcare organisations a vital edge in today’s fast-paced environment.
Key Benefits for Healthcare Leaders:
- Automated data synchronisation between UKG and NDNQI, eliminating error-prone manual entry
- Streamlined NDNQI reporting to support Magnet status and other quality initiatives
- Real-time insights to guide staffing decisions and improve patient care outcomes
- Greater alignment between workforce strategy and clinical performance metrics
As staffing challenges persist and quality metrics grow more complex, partnerships like this one offer a clear path forward, enabling health systems to build safer, more resilient, and high-performing care environments.
