Search Results for: hiring

Job Hunting Treated Like Booking a Holiday, New Research Finds

The trend for checking reviews before making significant purchases is filtering into the world of work, according to new research released today by global resourcing specialists BPS World. The research found that job seekers are increasingly reliant on researching their potential...

How Are Chatbots Changing the Customer Experience?

The way that customers engage with businesses is changing every day, thanks to incredible technology that’s constantly thinking of new ways to make interactions more efficient and personalised. Artificial Intelligence (AI) in particular is leading the way for transforming customer-facing...

How to Boost Diversity in the Tech Industry

If we want to truly inspire the next generation of technology workers, we need to find ways to attract people from all walks of life to achieve the goal of increasing diversity in the tech industry. The technology industry suffers from...

Sadiq Khan Embarks on Hunt for London’s First Chief Digital Officer

The mayor of London Sadiq Khan has launched a search for the city’s first chief digital officer, a role with a £106,952 annual salary and a remit to make the capital the world’s leading smart city. In a job description posted...

New Look and Their New Initiative ‘Service Basics’

The well-known UK fashion store, New Look, was the winner of the CXA Customer Centric Culture award in 2016 for their amazing implementation of a holistic and company-wide restructure towards better customer service. As something quite new to the fashion and...

Sales Talent: the Final Profit Frontier – Part 1

Sales people are the wealth generators for every business. So why are most sales teams allowed to be ‘just average’? McKinsey’s Amazing Discovery Since McKinsey carried out their original War for Talent Research back in 1999, it has been recognised that high-performing...

Extensive Read: 15 Actionable Employee Retention Strategies You Can Use Today

Nearly 70% of organizations report that staff turnover has a negative financial impact due to the cost of recruiting, hiring, and training a replacement employee and the overtime work of current employees that’s required until the organization can fill the...

5 Strategies to Optimize Your Employee’s Skills

How well do you know what your employees are capable of? After the initial hiring interviews, hands-on training, and performance reviews have passed, there may still exist a few hidden mysteries about your employees’ abilities. Aside from exhibiting competency in their...

5 Ways to Maximise Staff ROI

Finding the right person for the right role is expensive. The average cost of recruitment is estimated to be around £4,000 per position. In customer service industries, where jobs are often seen as temporary, the costs accumulate quickly. In hospitality, operators...

UK Businesses Have the Chance to Access £212bn Disability Market

UK business has a golden opportunity to access the £212bn annual disability market through the Government’s Disability Confident scheme, according to disability equality champion Mike Adams OBE. The Chief Executive of not-for-profit organisation Purple says the Government’s re-launch of its Disability...