
Google pays $28M for bias, government slashes credit cards, and companies fail on burnout
Google settles a racial bias lawsuit for $28M Google has agreed to pay $28 million to settle a class action lawsuit alleging racial bias in pay and career advancement. The lawsuit, representing over 6,600 employees, claimed that Hispanic, Latino, Native American,...

Construction & teaching jobs surge, retail giants lose billions, and a Walmart fraud case unfolds
Job vacancies rise in construction, teaching, and maintenance A new report by the Recruitment and Employment Confederation (REC) and Lightcast shows rising construction, gardening, teaching, and maintenance vacancies. Meanwhile, demand for veterinary nurses, delivery drivers, and train and tram drivers has...

This week in CX: why CX teams need niche skills to tackle growing threats
Happy Friday! ‘This week in CX’ brings you the latest roundup of industry news. This week, we explore the shifting CX landscape—from the rising demand for niche skills and the burden of mundane tasks to the growing threats of deepfake fraud and...

Phenom and Deloitte partner to enhance workforce transformation with AI
Phenom has announced a strategic alliance with Deloitte, bringing together Phenom’s intelligent talent experience platform and Deloitte’s deep expertise in human capital strategy. By joining forces, the two organisations aim to help streamline talent acquisition and management, allowing enterprises to...

BambooHR training programme combats Gen Z’s phonophobia
Everybody likes to complain about Generation Z in the workforce. They’ve been maligned for everything from being glued to social media, possessing zero work ethic, and flip-flopping between insane ambition and complete apathy in the space of 30 minutes. But with...

Poor UK jobs outlook as Employment Rights Bill hits
The employment situation in the UK continues to take a depressing turn, with hiring delayed as tax rises and other pressures loom. ManpowerGroup’s latest quarterly Employment Outlook Survey (MEOS), a key economic indicator for the Bank of England and UK government,...

Amazon drones face pushback, QR codes surge, and employers brace for worker rights reforms
Amazon’s drone delivery faces pushback in Texas town Amazon’s drone deliveries in College Station, Texas, faced strong opposition from residents frustrated by noise and privacy concerns. Hundreds, including city officials, opposed expansion plans, citing daily life and wildlife disruptions. In response,...

Is the 9-to-5 model dead? UK workers are fighting for flexibility
A growing number of UK employees struggle with burnout, and a lack of workplace flexibility is a key factor. A recent study by CV Genius, which surveyed 1,000 full-time workers, revealed that three in ten employees blame rigid work arrangements...

One-third of UK employers to cut pay rises in 2025 amid rising employment costs
A recent survey by Towers Watson reveals that a third of UK employers plan to scale back pay rises in 2025, citing rising employment costs following last year’s budget changes. The National Insurance Pulse Survey showed that salary budgets fell...

Apple shareholders reject militant investor anti-DEI move
The employee experience battleground over diversity, equality and inclusion (DEI) continues to heat up in America. More businesses face pressure to roll back their initiatives. Some like Facebook have rescinded theirs, with others billing their DEI efforts as “mission accomplished,”...