Employee Engagement

Gallup Finds Accountability is the Achilles Heel of Leadership

New Gallup research has identified accountability as the weakest of seven core leadership competencies, with fewer than half of leaders rating themselves highly at upholding employee performance standards. The findings point to a gap that is quietly costing organisations in...

Ignorance Is Bliss for Employees Who Buy into Corporate Jargon

Corporate jargon is a familiar part of modern workplace communication. Phrases about “driving strategic initiatives” or “unlocking scalable opportunities” often appear in presentations, emails and company mission statements. These trendy workplace buzzwords can sometimes obscure real organisational issues, rather than...

Humanforce Introduces Real-Time Recognition for Frontline Workers

Humanforce has launched Rewards & Recognition that uses workforce data and event-triggered automation to recognise frontline employees for everyday behaviours as they happen. The human capital management (HCM) software provider says the tool is designed to embed recognition in the...

New Mitel Launches Deliver Communications that Work for Everyone

Mitel has launched two interconnected products to extend enterprise-grade communications to every worker in an organisation, not only those behind a desk. The company announced Mitel Workforce Experience (MWX), a next-generation communications app framework, alongside Mitel Edge, an on-site intelligent communications...

Why Are 75% of Employees Still Waiting to Feel Appreciated in 2026?

Businesses obsess over customer experience, invest heavily in digital transformation, and spend years refining their culture programmes, yet somehow continue to overlook the most fundamental thing their employees are asking for: to feel appreciated. New research from Achievers Workforce Institute...

Stay Interviews vs Exit Interviews: Why Most Companies Are Listening Too Late

There’s an odd issue building up inside many organisations right now. People aren’t rushing for the exit as much as they were a few years ago. They’re too worried about financial insecurity and finding a job when AI is automating...

Measuring Company Culture: How Culture Analytics Expose What Work Really Feels Like

Company culture used to be one of those things leaders only really mentioned when they were struggling to attract new hires, or turnover rates went up. By that point, the little tweaks most companies made (like introducing a Pizza day...

Employees Love Change, When It’s the Right Kind

The corporate world has long operated under a cautionary principle. Too much change exhausts employees, leading to disengagement, burnout, and eventual turnover. Leaders have been taught to manage transformation carefully, spacing out initiatives and watching anxiously for signs of change...

Reinventing Workforce Management: How CXL Raised the Bar with Peopleware

When Belgium’s leading contact-center outsourcer CXL set out to modernise its workforce management (WFM), it made a bold decision: replacing its legacy WFM platform with Peopleware’s enterprise-grade WFM suite. What might have seemed like a standard technology refresh quickly evolved...

Work isn’t Working According to EX Trailblazer Nadin

There’s a growing crisis in UK workplaces that most politicians don’t see. While MPs debate future skills and employability, they’re missing what’s happening right now: work simply isn’t working anymore. At the end of last year I sat down with the...

AI Is Racing Ahead of Employee Confidence, Survey Reveals

AI has been promised as the great unlock for productivity. Faster workflows, smarter scheduling, and less admin for overstretched teams. However, the reality is vastly different. UKG’s new 2026 workforce outlook suggests something much simpler is holding companies back: trust. The HR...

27% of U.S. Workers Would Rather Get a Root Canal Than Attend the Office Holiday Party

This December, plenty of workers would rather book a dentist appointment than open an office holiday party invite. Apparently, mandatory cheer doesn’t land the way it used to. New national research conducted by Censuswide on behalf of social-connection nonprofit Sunny found...