Tag: Employee Engagement

The latest cx news

EU consumer protections under fire: weakened passenger rights, gender gaps in tech, and gambling scandals

EU plans to weaken passenger compensation rules   The EU is considering changes to its air passenger rights regulation, EU261, which could reduce compensation for flight delays. Passengers can claim compensation if a flight arrives three hours late, but a new proposal...

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Migrant care workers, consumer spending, and Boots’ future: uncertainty across industries

Migrant care workers trapped by unfair repayment clauses  Migrant care workers are being exploited through excessive repayment clauses, forcing them to stay in poor working conditions, according to the Royal College of Nursing (RCN). Calls to the RCN’s advice line on...

Simplify Meetings with User-Friendly AV Control Systems

Managing meetings can be challenging without the right technology in place. A user-friendly AV control system makes meetings seamless and efficient. It integrates multiple devices and enables smooth operation and improved collaboration. The right AV system helps you adjust lighting, manage...

The future of leadership: mastering data, agility, and customer centricity

The future of leadership: mastering data, agility, and customer centricity

In an era of economic uncertainty, leaders who consistently drive sustainable growth exhibit two key qualities: boldness and tenacity. According to Nicolas Maechler, senior partner at McKinsey & Company, these leaders “push the envelope and stay the course,” even when...

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£41k settlement, low-paid jobs, and bank IT failures:  the struggles of UK workers

Nurse wins £41,000 after being excluded and ignored at work  A nurse deliberately excluded from tea rounds and ignored by a colleague has won £41,000 for constructive dismissal. Mrs Hamilton, a diabetes specialist at Epsom and St Helier NHS Trust, resigned...

The gender equality perception gap: what men don't see

The gender equality perception gap: what men don’t see

Workplace gender equality remains an ongoing challenge, yet many men think they have already achieved it. HiBob’s latest Women in the Workplace report reveals that 76% of working men believe employers pay men and women equally. However, the reality is...

Is the 9-to-5 model dead? UK workers are fighting for flexibility

Is the 9-to-5 model dead? UK workers are fighting for flexibility

A growing number of UK employees struggle with burnout, and a lack of workplace flexibility is a key factor. A recent study by CV Genius, which surveyed 1,000 full-time workers, revealed that three in ten employees blame rigid work arrangements...

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Navigating uncertainty: job cuts, pregnancy discrimination, and airline industry shifts

Thousands of women lose jobs due to pregnancy discrimination  New research by Pregnant Then Screwed and Women In Data reveals that up to 74,000 women lose their jobs annually due to pregnancy or maternity leave, a rise from 54,000 a decade...

goHappy’s new tools tackle frontline communication chaos

HR and operations managers trying to keep frontline employees engaged often face two major hurdles: crafting effective communication and making sense of employee feedback. goHappy, an app-free engagement platform, has introduced new AI-powered capabilities designed to streamline both. The AI-driven enhancements...

Warehouses face urgent need for automation to meet demand

Warehouses face urgent need for automation to meet demand

The warehouse industry is undergoing a major transformation, with 63% of warehouse leaders planning to implement AI and augmented reality (AR) technologies within the next five years. According to a study by Zebra Technologies, 64% intend to increase their investments...

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