Tag: US

Paytronix reveals new catering features to streamline order management

Restaurant guest engagement solutions vendor Paytronix has launched Paytronix Catering, a new addition to its Online Ordering platform that streamlines catering order management for both large and small restaurant brands.The Paytronix Catering service integrates nearly 20 distinct features to optimise...

“New normal” or just business as usual? 81% of execs say they’ve moved on from COVID disruptions

Five years after COVID-19 turned workplaces upside down, business leaders are finally calling it: the “new normal” has arrived. According to FM:Systems’ 2025 Inside the Workplace report, 81% of executives say they’ve either reached or are on the brink of...

Pipedrive rolls out AI agents to support sales teams

CRM vendor Pipedrive has introduced a new AI vision featuring a network of digital agents designed to assist sales teams around the clock. The AI agents aim to streamline various aspects of the sales process while allowing sales professionals to...

Can AI make beauty more sustainable? L’Oréal taps IBM to try

L’Oréal and IBM are joining forces to develop what they claim is the first AI foundation model dedicated to cosmetic formulation, to try and make beauty products both smarter and greener.The collaboration will leverage IBM’s generative AI technology to analyse...

New updates from 8×8 to sweep customer frustration

Customer experience solutions vendor 8×8 has launched new enhancements to its CX platform, helping organisations boost operational efficiency and elevate customer interactions.Key updates include expanded 8×8 Secure Pay capabilities, enabling seamless payments via SMS and email, and an upgraded...

InMoment’s new scoring system cracks the code to more customers and cash

InMoment has introduced a new Location Performance Scoring system to help brands turn reputation management into measurable business impact. The system includes an Industry Score, which ties Google Profile views to revenue generation, and a Target Score, allowing businesses to...

Deskless workers feel ignored because companies fumble communication

Businesses may claim to prioritise their workforce, but a new survey suggests millions of employees are being left out of the conversation. Firstup’s latest Deskless Communication Survey reveals a major disconnect between organisations and their frontline staff, those who aren’t...

Over 50% of consumers purchased gift cards during the holidays

In a holiday shopping season that saw retail sales grow by 4% over 2023, gift cards emerged as the stars, showing significant year-over-year growth. According to Blackhawk Network (BHN), 56% of surveyed consumers reported purchasing a gift card this holiday...

SurveyMonkey drops features for smarter market research

SurveyMonkey has presented a powerful suite of market research features designed to give businesses smarter ways to connect with their audiences and uncover meaningful insights. The updated platform supports respondents in more than 130 countries and offers 56 languages, alongside...

90% of U.S. consumers ready to switch mobile carriers for value

Rising costs and a hunger for personalised services are pushing U.S. consumers to rethink their loyalty to traditional mobile carriers, with 90% of them open to switching providers, according to a recent OXIO survey.The study, which surveyed over 1,000 U.S....