Tag: US

Survey reveals consumers no longer believe what they see online

Confidence in digital spaces is crumbling under the weight of deepfakes, and consumers are sounding the alarm.New research from identity verification firm Jumio reveals that 69% of global consumers now view AI-powered fraud as a greater threat than traditional identity...

From text to touchpoint: how Infobip and Clerk Chat are transforming fan experiences

Infobip has partnered with conversational technology firm Clerk Chat to deliver a next-generation messaging experience for a professional football team based in Los Angeles. The collaboration merges Infobip’s Rich Communication Services (RCS) capabilities with Clerk Chat’s conversational AI technology to...

Almost 80% of Gen Z frontline workers say poor training impacts job performance

According to a new report by Axonify, 77% of Gen Z frontline workers in the U.S. have encountered job situations where insufficient training made it difficult to perform tasks effectively. The impact is personal and profound—62% reported feeling overwhelmed or...

Regal.ai’s voice AI breaks the mould with ‘AI Dog Hotline’ and ‘Voice of AI’

Regal.ai is turning heads and ears with two bold, playful voice AI activations that are showing businesses and consumers just how far customisable, enterprise-ready voice AI has come. Their ‘AI Dog Hotline’ and ‘The Voice of AI’ campaigns have already...

Sinch and Authvia turn messaging into a checkout lane

What if paying a bill was as easy as replying “yes” to a text? That’s the future Sinch and Authvia are rolling out across North America with a new partnership that puts mobile payments directly into messaging threads.Announced today, the...

Gen Z wants less screen time and more real-life brand experiences

A new study from The Harris Poll and Quad throws a wrench into the digital-first mindset that’s dominated marketing for the last decade. While 81% of Gen Z say they wish it were easier to disconnect from their devices, they’re...

DoorDash and Wing launch drone delivery in Charlotte 

DoorDash has teamed up with Wing, a residential drone delivery company, to bring autonomous aerial delivery to the Queen City for the very first time. The partnership aims to revolutionise how Charlotte residents receive meals, snacks, and essentials, delivering speed,...

TELUS Health buys Workplace Options in $350M deal, expands global reach in employee wellbeing

TELUS Health has acquired Workplace Options (WPO), a major provider of employee wellbeing services to Fortune 500 companies, in a deal valued at approximately CA$500 million (US$350 million). The acquisition significantly expands the company’s international footprint, adding a network of...

Clerk Chat and Telecom giants launch North America’s first unified RCS messaging experience 

Clerk Chat has partnered with Google, Verizon, T-Mobile, and AT&T to deliver interactive digital content via Rich Communication Services (RCS) messaging. This marks the first time in North America that RCS capabilities have been launched simultaneously across multiple carriers, ushering...

Is human interaction the new inconvenience? According to Gen Z, it is

For younger consumers, convenience increasingly means avoiding people altogether. A new Consumer Pulse survey from GoDaddy reveals that Gen Z and Millennials are quietly rewriting the rules of commerce, and human interaction is becoming a casualty.In a poll of 1,500...