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Tag: voice recognition

Nearly 80% of European drivers ready to embrace AI-powered voice assistants
By  CXM Editorial

October 22, 2024

Nearly 80% of European drivers ready to embrace AI-powered voice assistants

According to the latest survey by SoundHound AI, nearly 80% of regular drivers are inclined to adopt voice assistants with generative AI capabilities in their vehicles if available.“Over the last 12 months of deployment, it’s become clear that those early...

81% of Americans regularly use voice technology
By  CXM Editorial

October 10, 2024

81% of Americans regularly use voice technology

A new survey from TELUS Digital shows that voice technology is becoming a key part of daily life for Americans, with 81% of consumers utilising it regularly at home or work. Over the past year, 68% have increased their use...

By  CXM Editorial

September 22, 2020

TTEC’s AI Voted Disruptive Technology of the Year 2020

TTEC, a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands, has had its RealPlay™ AI-powered training technology named Disruptive Technology of the Year 2020 by Customer Contact Week. TTEC’s revolutionary...

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