The Dos and Don’ts of Modern Office Etiquette

Workplace etiquette isn’t as rigid as it once was. While expectations evolve with industry norms, generational differences, and company culture,…

The End of Hold Music? CallMiner’s OmniAgent Takes the Call

CallMiner has introduced OmniAgent, an AI-powered virtual agent designed to automate conversations across voice, chat, and email, offering businesses a…

Quiet Vacations Are the Work Hack Nobody’s Talking About

This summer, sneaky getaways are on the rise. According to a new ResumeBuilder.com survey of 1,200 full-time U.S. employees, 41%…

Americans Keep Using the Same Passwords, Even as Attacks Surge

Despite years of high-profile breaches and phishing scams, almost half of U.S. consumers still admit to reusing the same password…