Employee Experience

UK Employee Experience Awards 2026: Finalists Announced

The UK Employee Experience Awards (UKEXA) 2026 finalists have been announced! And the shortlist reflects the breadth and ambition of employee experience work happening across the UK right now. From global healthcare and financial services to energy innovators and independent businesses,...

Job Catfishing Is on the Rise – and It’s an Employee Experience Problem as Much as a CX One

A new starter joins your organisation. After what felt like a promising interview process, they quickly realise that the job they accepted isn’t the job they are now doing. This is not a new problem, but recent data suggests it...

Employee Engagement Is Declining Globally. So Why Aren’t CEOs Worried?

Employee engagement is declining globally and has been for two years. Should CEOs be worried? You would think the answer to this question is obvious – employee engagement has a direct knock-on effect on customer experience. Low engagement is linked...

Profits Are Up. Employees Are Paying the Price.

The sales team is hitting targets, profits are up, and cashflow is healthy – all clear signs of a thriving organisation. And yet what it actually feels like to work in a successful business has changed, and not for the...

Production With a Pulse: Meta is Using its Employees to Train Their Own AI Replacements

The psychological contract between employer and employee used to be implicit. You give your time, skills, energy, and loyalty. In return, you receive fair compensation, reasonable security, and the basic dignity of being treated as a person. For decades now,...

Microsoft’s Voluntary Retirement Buyout: A Human-First Move or an AI Restructuring Play?

In a first in its 51-year history, Microsoft has offered voluntary retirement buyouts to approximately 8,750 US employees – around 7% of its domestic workforce. The move is part of a broader AI-driven workforce restructuring that is reshaping an entire...

840,000 Deaths a Year: The ILO Report Every EX Leader Needs to Read

More than 840,000 people die every year from health conditions linked to psychosocial risk at work. That figure comes from a landmark new report from the International Labour Organisation (ILO), and is a major wake-up call for employers. Research over the past...

Your Employee Experience Roundup: HR Tech Europe, Agentic AI, and the Workplace Abuse Crisis

It’s been a busy week for employee experience technology, with a flurry of AI product launches and acquisitions. Amsterdam was also the place to be, with HR Tech Europe 2026 taking place to packed-out sessions. Some concerning new research also...

Eight in Ten Frontline Workers Faced Abuse Last Year. Why Aren’t They Speaking Up?

In the past year, 80% of UK frontline employees experienced workplace abuse. Of those who did not report it, more than half said it was because violence is simply “part of the job.” The data comes from a Trades Union Congress...

Learning Pool Acquires WorkStep to Build End-to-End Frontline Employee Experience Platform

On 20 April, Learning Pool announced its acquisition of WorkStep, an AI-powered employee engagement platform built specifically for frontline organisations. The deal follows two earlier Learning Pool acquisitions: WorkRamp, an AI-first learning management system (LMS) for high-performing teams, and Elucidat, a...

Microshifting and the Whole-Person Workplace: A New Leadership Imperative

The factory whistle doesn’t blow anymore to signal the end of a long day. There is no conveyor belt to stand at and no supervisor counting heads to ensure that every pair of hands is busy. The Industrial Revolution gave us...

Workday and Achievers Bring AI-Powered Recognition into the HR Platform

Workday and Achievers have launched an AI-powered recognition and rewards solution built directly into the Workday platform. Announced on 16 April, the new offering – Workday Recognition – embeds Achievers’ recognition and rewards solution into the Workday suite, using AI...