CXM News, Employee Experience
Calabrio Unveils Smarter Agent Support with New Performance Management Platform
CXM News, Employee Experience
83% of European Workers Says No to American Office Culture
CXM News, Employee Experience
Scheduling Could Be Retail’s Most Expensive Blind Spot
CXM News, Employee Experience
Parloa and Verint Partner to Redefine the Future of Hybrid Customer Service
CXM News, Employee Experience
25% of Employees Don’t Submit PTO Until the Last Minute
CXM News, Employee Experience
Gartner: Most Customer Service Agents Fail to Promote Self-Service Tools
UK Employee Experience Awards
Since 2014, the UK Employee Experience Awards (UKEXA™) has been honouring businesses who are going the extra mile to deliver outstanding employee experience initiatives. These efforts not only drive business growth but also make organisations more attractive to new talent, current employees, and all stakeholders.
June 02, 2025
Capital One makes employee engagement key to CX strategy
May 29, 2025
Ready or not, AI is here! UK businesses are playing catch-up
May 28, 2025
Most organisations are badly run, says expert
May 27, 2025
Why Gen Z is rethinking workplace communication
May 23, 2025
Your next coworker might be an AI avatar
May 21, 2025
Data shows 84% of popular AI tools have been breached, and employees are still using them
May 20, 2025
Almost 80% of Gen Z frontline workers say poor training impacts job performance
May 19, 2025
Employees want purpose and pay, employers struggle to deliver
May 08, 2025
Talkdesk Express provides small businesses with big-league customer service tools
May 07, 2025
UK workers lose hundreds of hours chasing information
May 06, 2025
Few UK firms ready for AI regulations
May 05, 2025
Salesforce is rebuilding office culture with data
May 02, 2025
A workforce in crisis, what’s your strategy?
April 29, 2025
Frontline jobs see wage increases in Q1 2025, but labour shortages continue across key industries
April 29, 2025
Microsoft report highlights frontier firms of AI
April 28, 2025
Reskilling and upskilling are vital arts for HR and the modern workforce
April 25, 2025
Beyond the 4-day week, how Lumen SEO’s team works smarter
April 25, 2025
Calabrio ONE brings AI to the heart of the contact centre
April 25, 2025
Turning tension into triumph: The art of managing workplace conflict
April 24, 2025
What 2.3 million healthcare workers are telling us—and who’s listening
April 24, 2025
Revolut’s Karma tracks staff behaviour for points-based bonuses
April 23, 2025
How the office coffee machine became the focal point of the modern workplace
April 23, 2025
Grasshopper levels up: smarter tools for faster responses and better organisation