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Tag: agentic ai

European enterprises are betting on GenAI for automation
By  CXM Editorial

January 31, 2025

European enterprises are betting on GenAI for automation

As many as 85% of enterprises are either exploring or actively deploying GenAI to enhance automation, and European businesses are at the forefront of this shift. The latest ISG report highlights how GenAI and agentic AI are reshaping industries, streamlining...

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Workers warm to agentic AI, but trust and quality concerns remain
By  CXM Editorial

January 23, 2025

Workers warm to agentic AI, but trust and quality concerns remain

A recent study by Pegasystems highlights the growing adoption of agentic AI in the workplace, revealing that 57% of workers are inclined to use AI agents and 58% are already incorporating them into their daily tasks.Early adopters are experiencing significant...

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