Tag: Employee Engagement

The Employee Onboarding Experience: Building ROI from Day One

The employee onboarding experience isn’t just a box to tick on day one. It’s when new hires start to judge whether the culture they heard about in interviews matches what they see in practice. If the experience falls flat, many...

Redesigning the Employee Offboarding Experience: From Exit to Advocacy

The employee offboarding experience is easy to overlook. Most companies have onboarding guides, training schedules, and welcome kits in place. But when someone leaves, the process is usually improvised. Only about a quarter of organisations have a proper exit process...

Employee Experience ROI: Calculating EX Business Impact

Talk to any finance leader right now and you’ll hear the same concern: people costs are climbing, while productivity gains are harder to see. The missing piece for many organisations is employee experience ROI, the ability to show, in numbers,...

Employee feedback systems: Building Your Employee Listening Strategy

Most people are familiar with traditional employee feedback systems. Once a year, an email lands with a link to the “big” employee survey. It takes half an hour, maybe more. You click through the questions, give some careful answers, and...

Employee Experience Metrics: What to Track for Better EX Measurement (and Why)

People don’t quit because of one bad day. They quit because the little frictions pile up, from slow tools, flat meetings, missing praise, and policies that make great work harder than it should be. You can feel the pain before...

AI Blind Spots: 85% of Enterprises Fear They Have Just 18 Months to Catch Up

Enterprises are racing headfirst into artificial intelligence. By the end of 2025, AI investments are expected to hit $644 billion, yet the business case for these massive bets remains shaky. According to the Larridin 2025 State of Enterprise AI Report,...

Employee Experience Analytics: From People Data to Business Impact

If your teams feel slower than they used to be, you’re not imagining it. A recent survey found that 64% of employees feel disengaged at work, with many calling out poor onboarding, thin manager support, and unclear expectations. On top of...

Career Development and Employee Experience: The New Differentiator in Talent Retention

People don’t leave jobs on a whim. More often than you’d think, they leave because they can’t see a future. That’s why career development & employee experience now sit at the centre of retention. There’s proof that professional development matters. LinkedIn...

Taken for Granted: 84% of Healthcare Workers Say They’re Burnt Out

Most (84%) healthcare workers say they feel taken for granted. More than half admit they are actively considering a job change within the next year. These aren’t just numbers on a page, but a brewing crisis for America’s healthcare system....

Calabrio Pushes Workforce Management into the AI Era with New Intelligence Suite

Calabrio has introduced Workforce Intelligence, a platform it says redefines how contact centres manage their people in an AI-driven world. Announced at the company’s annual Calabrio Customer Connect (C3) event, the launch marks a break from the static systems that...