Tag: Employee Engagement

Calabrio Pushes Workforce Management into the AI Era with New Intelligence Suite

Calabrio has introduced Workforce Intelligence, a platform it says redefines how contact centres manage their people in an AI-driven world. Announced at the company’s annual Calabrio Customer Connect (C3) event, the launch marks a break from the static systems that...

AI Is Shaping the Future of Work, But Only 18% of Tasks Are Fully Automatable

Just 18% of workplace tasks worldwide can be completely automated by artificial intelligence, according to new research from TechWolf’s Workforce Intelligence Index, which analysed more than two billion job postings between 2015 and 2025. The study highlights that while 38%...

Majority of U.S. Companies Now Require AI Use, Survey Finds 

Artificial intelligence has quickly shifted from optional to essential in the modern workplace. According to a new survey from AIResumeBuilder.com, based on responses from 1,295 U.S. business leaders, 58% of companies now require employees to use AI tools. Among those,...

New Study Reveals What Each Generation Wants From Healthcare Careers

While demand for services continues to climb, organisations are struggling to attract and retain the talent needed to deliver care. WellSky has released the results of a new national workforce study to highlight how different generations view careers in healthcare...

Mini Retirements Gain Momentum as U.S. Workers Redesign Life Plans

The traditional idea of retirement is giving way to a more flexible rhythm of life. HSBC’s Quality of Life: Affluent Investor Snapshot reveals a growing trend of “multi retirements,” intentional breaks from work that allow people to realign their priorities,...

Job-Hopping? More Like Myth-Hopping

Despite the stereotype that Millennials and Gen Z employees can’t stay in one place for long, new research from the National Institute on Retirement Security (NIRS) shows otherwise. In fact, younger workers today display job tenure patterns strikingly similar to...

Gen Z Wants More Praise at Work 

Three out of four U.S. managers believe Gen Z employees crave more recognition than their older colleagues,  and not just for big wins. A new ResumeTemplates.com survey of 1,050 managers found that 76% say Gen Z workers expect more praise, while...

Shadow AI is Everywhere: Are Your Employees Flying Blind?

As many as 78% of employees are using AI tools not provided by their employer, according to WalkMe’s second annual AI in the Workplace Survey. More than half (51%) report receiving conflicting guidance on when or how to use AI,...

ShiftMed and TELUS Digital Bring AI Innovation to Healthcare Staffing

ShiftMed has partnered with TELUS Digital to help healthcare systems strengthen margins and streamline workforce operations by combining ShiftMed’s AI-driven staffing platform with TELUS Digital’s deep expertise in customised integrations and scalable digital solutions. By uniting their strengths, the companies will...

Meetings Don’t Need Another Agenda. They Need Energy

For years, companies have tried to “fix” meetings with better agendas, clearer purposes, and tighter time management. But a new survey from Funmentum Labs reveals that the real missing ingredient isn’t productivity or preparation, it’s energy. The numbers paint a stark...