employee experience

There’s a Leak in Your Employee Experience Measurement (And the HR Dashboard Won’t Show It)

I was recently having an uncomfortable conversation with a senior people and culture leader about their all-green dashboards. Just because they were green, I explained, it doesn’t mean that the employee experience is all that great. The most dangerous KPI,...

Total Experience Management: The Next Stage of the Experience Revolution

Every company insists it is prioritising experience. Customer experience (CX) management programmes are running end-to-end, employee experience (EX) initiatives are in place to stay ahead of skills shortages, and UX strategies are being refined. That part is encouraging. More teams are finally...

The AI Job Displacement Narrative Is Shifting. Employee Anxiety Isn’t

Google DeepMind chief executive Demis Hassabis spoke to Wired ahead of Google I/O about the unfounded confidence with which technology leaders predict mass white-collar displacement. He said he had no idea why people talk about it with such certainty, and went further, suggesting...

How to Improve Employee Experience With AI: Stop Making Work Worse

Most conversations about AI in the workplace still come back to speed. Faster replies, faster onboarding, and faster training. That all sounds impressive in a boardroom, but it doesn’t really land with employees. They’re sitting there wondering why, with all these...

Your Employee Experience Roundup: Workday’s AI Companionship Warning, the Starbucks vs. Amazon AI Divide, and BP’s Leadership Crisis

Workers are turning to AI for companionship rather than colleagues, with less patience for small talk. Amazon has stepped back from AI incentivisation in the same week Starbucks has introduced it. And progress on support for women’s health at work...

Why the UKEXA 26 Finals Day Is Unlike Any Awards Experience You’ve Had Before

For most awards programmes, entry and recognition happen in separate worlds. You submit your work, wait, and – if you’re lucky – collect a trophy a few months later. The UK Employee Experience Awards (UKEXA) 2026 is doing something different. This year, for...

37% of Employees Now Turn to AI for Companionship at Work

More than a third of employees now use AI for companionship at work, according to new research published in Workday’s Human Connection Workplace Index. The Index, which surveyed 2,150 full-time employees actively using AI across seven countries, points to a growing...

What BP’s Leadership Crisis is Really Doing to Its 93,000+ Employees

BP’s leadership crisis has dominated headlines this week. A chair removed after eight months over conduct deemed ‘unacceptable’. A fifth CEO since 2020 and a third chair search in just two years. Then there’s the strategic identity that has lurched from...

How Should Organisations Protect Employee Experience During AI Adoption? Five EX Leaders Have Their Say

AI adoption is accelerating. But are organisations moving fast enough on the human side of the equation? At Engage Employee Summit 2026, we put this question to a group of practitioners and experts: how should organisations protect employee experience as...

The Five Foundations of Psychological Safety in Employee Onboarding 

Recent Qualtrics research highlights something that will be familiar to many HR and EX leaders. Engagement among employees with less than a year’s tenure has dropped to its lowest point since 2021. And only around a third of new starters...

Best AI HR Software in 2026: Eight Platforms That Reduce Friction

HR software used to be the digital equivalent of a filing cabinet. Now it’s where employees turn when they’re stuck, underpaid, or trying to get a straight answer before their shift starts. That evolution is why picking the best AI...

65% of Employers Are Addressing Women’s Health at Work, So Why Is Progress Still Stalling?

Most organisations know they should be doing more on women’s health at work. The question is why so few are doing it well. New analysis from global consultancy Kearney, developed with the UNFPA-led Equity 2030 Alliance and the Healthcare Businesswomen’s Association, finds...