Category: Employee Experience

Young workers face rising stress and reluctance to seek support
A recent survey by Mental Health UK shows that younger workers are increasingly reluctant to discuss job-related stress with senior staff, contributing to a growing mental health crisis in the workplace. The report highlights a 4% increase in younger workers...

BP announces 4,700 job cuts in cost-saving strategy
BP is set to cut 4,700 jobs, approximately 5% of its global workforce, as part of an initiative to reduce costs and bolster investor confidence. Alongside these layoffs, the company will also eliminate 3,000 contractor roles this year, aiming to...

Appreciation levels among UK employees lag behind US and Australia
A recent survey conducted by Reward Gateway Edenred reveals that the UK lags behind the US and Australia in employee appreciation. The UK scored 61.8 on the company’s Appreciation Index, compared to 66.3 for the US and 66.8 for Australia.The...

Over 60% of UK workers plan to seek new roles in 2025
New data from LinkedIn highlights a growing struggle in the recruitment landscape, with 61% of UK workers planning to seek new roles in 2025. However, 54% of job seekers and 79% of HR professionals report that the hiring process has...

Forsta unveils AI capabilities to elevate customer and employee experience
Forsta has launched new AI advancements within its Human Experience (HX) platform. These enhancements stem from a 5-year investment of $500 million in AI development, enabling organizations to gain deeper insights, streamline processes, and take decisive actions to enhance customer...

New study reveals the overlooked power of employee appreciation
Feeling valued at work might be the most underestimated driver of success in today’s workplace. The 2025 Appreciation Index Report by Reward Gateway | Edenred reveals how fostering genuine recognition can unlock employee potential, drive engagement, and reshape business outcomes. Beyond...

HR conversational AI platform Maki raises $28.6M Series AÂ funding
HR conversational AI company Maki has secured $28.6 million in Series A funding to further enhance its talent acquisition technology and expand globally.With over 300% growth in 2024, the company has attracted global brands such as H&M, BNP Paribas, PwC,...

Box’s new AI-powered enterprise plan sets a new standard for content management
Box has unveiled its Enterprise Advanced plan, designed to transform how organizations manage and leverage content with AI. The plan now introduces several tools to help businesses automate workflows, extract valuable insights, and accelerate their processes.“There is a tremendous amount...

WorkJam adds two new tools to improve frontline team communication
Digital frontline workplace solution provider WorkJam has launched two new features with the aim of enhancing frontline team communication – an AI chatbot and a “Live Streaming” video tool.The tools make it easier for companies to engage, train, and support...

Qualtrics’ experience management solution to drive Jollibee’s CX efforts
Philippine-based Jollibee Group, the name behind global fast-food brands including Coffee Bean, SmashBurger and Jollibee’s own-brand restaurants, has partnered with Qualtrics to improve its customer experience and feedback management, ahead of aggressive growth plans for 2025. Approaching 7,000 restaurants worldwide, Jollibee...