Employee Experience

How Generative UI Could Meet Rising Employee Expectations

Consumer AI has raised the bar. Employees who use tools like ChatGPT or Gemini at home now sit down at their work computers and feel the gap immediately. According to a recent article by Jonathan von Rüden, Chief AI Officer...

Perceptyx Acquires Lyceum AI to Bridge the Employee Learning Gap

Organisations pour more than $400 billion every year into learning and development, The Josh Bersin Company research found, yet the systems that track how employees are doing and the systems designed to help them grow have rarely synced up with...

Technology Alone Can’t Fix the Future of Global Hiring

The global employment industry has been selling a simple idea for years — automate the complexity away. Hire across borders, manage compliance, and onboard employees in new markets, all through a sleek platform, with minimal human involvement. It was an...

Why Are 75% of Employees Still Waiting to Feel Appreciated in 2026?

Businesses obsess over customer experience, invest heavily in digital transformation, and spend years refining their culture programmes, yet somehow continue to overlook the most fundamental thing their employees are asking for: to feel appreciated. New research from Achievers Workforce Institute...

Reskilling Required: WEF Cautions Workers Against Impacts of AI

As artificial intelligence reshapes industries and workflows, the urgency of workforce reskilling has become impossible to ignore. A recent World Economic Forum (WEF) report estimates that, within the workplace, nearly 40 percent of workers’ core skills are expected to change...

8×8 Launches Smart Assist to Reduce Contact Centre Admin Overload

8×8 has rolled out a new AI product designed to cut agent onboarding times, reduce post-call admin, and deliver more consistent customer service, without asking staff to learn a new system or switch between platforms. The product, called 8×8 Smart Assist,...

Over a Third of Americans Are Rushing to Learn AI Skills to Stay Competitive in a Divided Job Market

A new report from CompTIA, a global provider of vendor-neutral IT training and certifications, reveals that over a third of the U.S. workforce is actively looking for new jobs, with learning artificial intelligence becoming their top priority for building skills...

White-Collar Work to be Automated Next Year, Says Microsoft AI CEO

Mustafa Suleyman, CEO of Microsoft AI, delivered a stark prediction about the future of professional work. In a recent interview with the Financial Times, Suleyman claimed artificial intelligence is nearing the same standard as most human knowledge-based roles, and the...

Cisco’s President Wants AI Agents to be Treated Like Co-Workers

Cisco President Jeetu Patel believes artificial intelligence should not simply be seen as a tool. Instead, he revealed in an interview with Euronews, AI agents should be treated like a “digital co-worker”. This belief is not limited to Cisco. Patel...

AI Enables Nearly 1,000 More Job Cuts at Salesforce

Nearly 1,000 jobs have been cut at Salesforce alongside executive changes, as it deepens its investment in artificial intelligence. The latest move, reported by Business Insider, continues a pattern that has been developing for more than a year. As workforce...

Stay Interviews vs Exit Interviews: Why Most Companies Are Listening Too Late

There’s an odd issue building up inside many organisations right now. People aren’t rushing for the exit as much as they were a few years ago. They’re too worried about financial insecurity and finding a job when AI is automating...

Economic Anxiety Anchors US Employees to Current Jobs, Survey Reveals

American workers are trading ambition for security, choosing to stay in their current roles rather than risk navigating an uncertain job market, according to new research from Mercer’s 2026 Inside Employees’ Minds report. While 73% of US employees say they’re not...