Category: Employee Experience

Employee Pulse Survey Masterclass: How to Ask Better Questions, Act Faster, and Close the Loop

Ask any employee what they want from their workplace, and the answer will almost always be: “For leaders to actually listen to me.” Sounds simple, but there’s a caveat – they want you to listen more than once a year....

Voice-Based AI Interaction Could Upgrade Employee Engagement

Do you talk to your AI, yet? For a world that got used to smart home speakers and smartphones with voice assistance, there’s still remarkably little feedback on how many users happily chat to their augmented AI buddies, either at...

Building Psychological Safety in the Workplace: A Practical Guide for Leaders

Most teams start out with people who want to help and speak up. Then something happens: an idea gets laughed off, a mistake gets punished, or a meeting shuts someone down. Bit by bit, people stop sharing what they see....

Measuring Employee Engagement: The Roadmap from Data to Action

The symptoms of disengagement aren’t always dramatic at first. Deadlines slip slightly. Fewer people speak up in meetings. People stop challenging ideas and start protecting their own time. But, before long, the best performers are fielding recruiter calls, and costs...

The Ultimate Guide to Employee Experience: Building Engaged, Productive Workforces

Every company understands that its employees are important, but few understand how to create an environment where workers can truly flourish. For businesses looking to attract talent, increase productivity, and maintain long-term growth, employee experience (EX) has emerged as the organising...

AI Eases Burnout on the Frontline but Fuels a Different Kind of Stress

Frontline employees who regularly use AI are feeling less burned out than their peers, but that relief comes with a dose of anxiety about what the technology means for their future. A new global study from UKG, conducted with Workplace Intelligence,...

Retailers’ Holiday Wish? Enough Staff to Serve the Surge

The tinsel isn’t up yet, but for U.S. retailers, the holiday hustle has already begun, and so has the stress. Store leaders are entering the season hopeful for booming sales but anxious about a challenge that’s becoming as traditional as...

Employee Engagement Ideas That Actually Work: Data-Backed Plays to Lift Retention, Productivity, and CX

Keeping people genuinely excited about their work is getting harder. Gallup says only about 21% of employees feel engaged right now, and that lack of connection costs companies an estimated $8.8–$8.9 trillion a year. It shows up as slow projects,...

Employees Stopped Leaving but Stopped Caring Too

It seems like America’s workforce is holding steady in their jobs. However, their hearts aren’t really in it. New data from MetLife reveals more: employees are less likely to quit, yet more likely to feel disconnected, undervalued, and burned out. According...

Cisco’s Webex Meeting Platform Delivers Human-AI Collaboration

Hotdesks, meeting rooms and remote calls are all ripe for an in-meeting or session AI makeover. Cisco’s new agents address that gap, making human-AI collaboration a powerful feature, with AI teammates now capable of working as a part of any...