Category: Employee Experience

Workplace Friction Is Draining Productivity, Says New Dayforce Report
Poor communication, inefficient processes, and bloated tech stacks — all of these are creating workplace friction and steadily eroding productivity across industries. A new global report from Dayforce reveals that 88% of respondents experience some form of friction at work, preventing...

How Do Employees Really Feel About Retirement and Retention?
While most working Americans recognise the value of employer-sponsored retirement plans, fewer feel confident in their financial futures. A recent survey by Voya Financial revealed that 90% of benefits-eligible employees with a retirement plan understand the tax advantages of contributing,...

Freshworks Accelerates McLaren F1 Team as Official Partner
Leading the F1 Drivers and Constructors World Championships, McLaren sits at the top of the “pinnacle of motorsport.” And whether you like the sport or not, its marketing power attracts some of the biggest tech and business names on the...

Food, Friends, and Flexibility: What Today’s Workers Really Want
In a time when 76% of employees are now required to return to the office, workplace expectations are rapidly evolving, but incentives haven’t caught up. Nearly half (44%) of those recently brought back on-site say they were offered no perks...

Stats Are In: HR Loves AI, But Training Isn’t Keeping Up
Artificial intelligence has officially made its mark on human resources, with a striking 82% of HR professionals now incorporating AI tools into their daily work. But while the tech has become a staple in tasks like analysing employee feedback (46%),...

Clear Wellbeing Support Is Key to Employee Retention
Many employees say that comprehensive health and wellbeing support from their employer could influence whether they stay in their role. According to new research from Aviva, 79% of workers said they would be more inclined to stay with an employer...

AI Boosts Productivity by 40%, But Leaves Workers Burned Out and Disconnected
A new study by the Upwork Research Institute reveals that while AI is unlocking massive productivity gains in the workplace, with workers reporting a 40% increase in output, this efficiency comes at a cost: emotional fatigue, burnout, and a shift...

Are You Tech-Ready, or Just Tech-Enthusiastic?
According to a recent Gartner survey of more than 200 customer service and support leaders, being savvy at choosing tech solutions only got teams halfway to success. Those proficient in evaluating vendors and products saw a 50% higher chance of...

Microsoft to Slash 9,000 More Jobs as AI Reshapes Tech Industry
Microsoft is preparing to eliminate an additional 9,000 jobs globally as part of a broader effort to modernise operations and scale its AI capabilities. This latest round of redundancies follows an initial layoff of roughly 6,000 employees earlier this year,...