Category: Employee Experience

Want More Productive Employees? Fix Your Health Benefits First

Many UK employees aren’t taking advantage of workplace health benefits, with over a third (34%) saying they simply don’t use them. According to new research by Simplyhealth, more than half of those who do use their benefits face frustrating barriers,...

TTEC Boosts Financial Wellness for U.S. Employees with DailyPay Integration

TTEC Holdings has announced a new partnership with DailyPay to bring real-time wage access to TTEC’s U.S.-based employees, providing financial flexibility and support in an economy where every dollar counts. With the addition of DailyPay to its employee benefits suite, TTEC...

Workplace Friction Is Draining Productivity, Says New Dayforce Report

Poor communication, inefficient processes, and bloated tech stacks — all of these are creating workplace friction and steadily eroding productivity across industries. A new global report from Dayforce reveals that 88% of respondents experience some form of friction at work, preventing...

How Do Employees Really Feel About Retirement and Retention?

While most working Americans recognise the value of employer-sponsored retirement plans, fewer feel confident in their financial futures. A recent survey by Voya Financial revealed that 90% of benefits-eligible employees with a retirement plan understand the tax advantages of contributing,...

Freshworks Accelerates McLaren F1 Team as Official Partner

Leading the F1 Drivers and Constructors World Championships, McLaren sits at the top of the “pinnacle of motorsport.” And whether you like the sport or not, its marketing power attracts some of the biggest tech and business names on the...

Food, Friends, and Flexibility: What Today’s Workers Really Want   

In a time when 76% of employees are now required to return to the office, workplace expectations are rapidly evolving, but incentives haven’t caught up. Nearly half (44%) of those recently brought back on-site say they were offered no perks...

Stats Are In: HR Loves AI, But Training Isn’t Keeping Up

Artificial intelligence has officially made its mark on human resources, with a striking 82% of HR professionals now incorporating AI tools into their daily work. But while the tech has become a staple in tasks like analysing employee feedback (46%),...

Clear Wellbeing Support Is Key to Employee Retention

Many employees say that comprehensive health and wellbeing support from their employer could influence whether they stay in their role. According to new research from Aviva, 79% of workers said they would be more inclined to stay with an employer...

AI Boosts Productivity by 40%, But Leaves Workers Burned Out and Disconnected

A new study by the Upwork Research Institute reveals that while AI is unlocking massive productivity gains in the workplace, with workers reporting a 40% increase in output, this efficiency comes at a cost: emotional fatigue, burnout, and a shift...

Are You Tech-Ready, or Just Tech-Enthusiastic?

According to a recent Gartner survey of more than 200 customer service and support leaders, being savvy at choosing tech solutions only got teams halfway to success. Those proficient in evaluating vendors and products saw a 50% higher chance of...