Employee Experience

How Should Organisations Protect Employee Experience During AI Adoption? Five EX Leaders Have Their Say

AI adoption is accelerating. But are organisations moving fast enough on the human side of the equation? At Engage Employee Summit 2026, we put this question to a group of practitioners and experts: how should organisations protect employee experience as...

The Five Foundations of Psychological Safety in Employee Onboarding 

Recent Qualtrics research highlights something that will be familiar to many HR and EX leaders. Engagement among employees with less than a year’s tenure has dropped to its lowest point since 2021. And only around a third of new starters...

Best AI HR Software in 2026: Eight Platforms That Reduce Friction

HR software used to be the digital equivalent of a filing cabinet. Now it’s where employees turn when they’re stuck, underpaid, or trying to get a straight answer before their shift starts. That evolution is why picking the best AI...

65% of Employers Are Addressing Women’s Health at Work, So Why Is Progress Still Stalling?

Most organisations know they should be doing more on women’s health at work. The question is why so few are doing it well. New analysis from global consultancy Kearney, developed with the UNFPA-led Equity 2030 Alliance and the Healthcare Businesswomen’s Association, finds...

AI Anxiety at Work Is Dismantling Employee Engagement – and Most Organisations Aren’t Responding

We have spent years building the infrastructure of employee experience (EX) with pulse surveys and wellbeing programmes. We have introduced flexible working policies, been intentional about DEI initiatives, recognition platforms and career development opportunities. But, right now, what is keeping employees...

The Best Employee Experience Platforms Companies Use When Retention Becomes a Priority

Most organisations don’t set out to neglect employee experience (EX). They just deprioritise it, and the best employee experience platforms on the market exist largely to help them catch up. That deprioritisation has a human cost. People spend a significant part...

How Visa Redesigned Its Employee Volunteering Programme and Nearly Tripled Participation in Two Weeks

When participation in Visa’s employee volunteering programme was low, the instinct — as it so often is in internal communications — was to send better messages. Katie Klimaytys, Director of Global Internal Communications at Visa, decided to challenge that instinct...

Most Employees Say Their Workplace Communication Tools Simply Do Not Work

Workplace communication has never been more technically sophisticated, and yet for many employees, particularly those on the front lines, it has rarely felt more broken. Teams today have access to more channels, platforms, and collaboration tools than at any previous...

Your Employee Experience Roundup: What 3,000 EX Practitioners Were Talking About, Plus AI Predictions from Gartner and Microsoft’s AI Chief

This week, more bold predictions about AI and the future of work – this time from Gartner and Microsoft AI Chief, Mustafa Suleyman. Meanwhile, 3,000 EX practitioners gathered in London and talked more about human themes than tech trends, which...

Engage Employee Summit 2026: More Listening, Less Friction and Leaders Getting Vulnerable

On 20-21 May, Engage Employee Summit 2026 brought together practitioners from across HR, employee experience, internal communications and people strategy. Across the two days, there was very little theory, and a lot of accountability. At a time when many events...

What’s the Most Overrated Metric in Employee Experience Right Now?

EX measurement has never been more sophisticated – yet many organisations are still tracking the wrong things. We asked four people leaders to name the metric they’d retire, and what they’d replace it with.  AI Adoption for Its Own Sake Arne Sjöström,...

The AI Backlash Arrives: What Meta, Google DeepMind, and Amazon Employees Tell Us About Trust at Work

Meta’s aggressive push to convert its people investment into AI infrastructure is prompting visible revolt. Last week, flyers appeared in meeting rooms, restrooms, and on vending machines encouraging staff to sign a petition. “Don’t want to work at the Employee...